MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,665 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,665 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Brought some gloves and got two different gloves, im from another country and had to back to the store before leaving, Also Melbourne store stock didn’t match the website and couldn’t purchase what i wanted, One suggestion would be add Alt road long winter bibs tights to the range”

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Posted 2 months ago

“Fast delivery. Great products. Very happy with the customer service. I had an issue with a faulty seam and received immediate, prompt and very satisfactory assistance from customer service. I now only buy directly from MAAP, not through partner retailers, because I can really rely on their customer service.”

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Posted 2 months ago

“Generally the whole experience ordering online or purchasing in store has been great. Customer service are very quick to answer emails and store staff are always very helpful.”

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Posted 2 months ago

“Had some issues with the shipment as one piece was missing in the delivery. Custoemr service solved this very friendly and easy! Great Mistakes can happen, but the way how maap made up for it was benchmark.”

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Posted 2 months ago

“Customer service on phone excellent. 2 day delivery in Melbourne suburb excellent. Expensive even on sale. But flow jacket an excellent product”

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Posted 3 months ago

“Possibly a slight change in their sizing, this maybe a difference from model to to model (Emerge XS vs. Evade 2.0 XS). But their returns and exchange process was easy and seamless. They could do with some different colours (when are earth tones going to be out of fashion?). Otherwise love the quality of the products and the design mostly. Keep it up”

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Posted 3 months ago

“Excellent service!!”

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Posted 3 months ago

“I had a factory issue with my bibs and reached out to MAAP for assistance. They were amazingly fast to respond and took care of the issue immediately.”

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Posted 3 months ago

“First time buyer very impressed.”

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Posted 3 months ago

“I always have liked MAAP a lot. For my budget a bit expensive but I always wait for the sale.”

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Posted 3 months ago

“I frequently order MAAP clothing from maap.cc, averaging about three times a month. Every time I wear my MAAP jersey and bib, I feel confident and radiant. I love the quality and design of their products. I especially appreciate how MAAP sends out emails to inform me about new designs or collaborations because I enjoy being one of the first to wear the latest collections. Whenever I post pictures on social media, I often receive questions from friends and others asking about the right sizes for them. I feel confident suggesting which collection and size would suit them best. I'm happy to share my recommendations and experiences with MAAP products!”

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Posted 3 months ago

“Customer service always great”

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Posted 3 months ago

“I absolutely love these short bibs. I have multiple pairs in different colours and would not wear anything else”

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Posted 3 months ago

“Sizing is completely off. Size up by at least 2 sizes if its a pro. Shipping is the most expensive I've seen when its not express. Returning is made doubly difficult Otherwise beautiful fabric”

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Posted 3 months ago

“Good customer service as always couldn’t fault I that perspective. But prices are starting to get excessive and unmanageable. All my kit is MAAP, but struggling to continue to justify. Also shipping costs to NZ are too expensive.”

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Posted 3 months ago

“I needed to return a top because of sizing and it came within 48 hours.”

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Posted 3 months ago

“Product just hits the mark time and time again.”

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Posted 3 months ago

“El envío es perfecto. Me dan mucha confianza y es muy rápido”

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Posted 3 months ago

“Calidad premium. El fit core ok si estás muy delgado y eres alto. Pero si tienes que llevar una S pero mides más de 180cm la linea race queda un poco corta.”

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Posted 3 months ago

“Maap Berlin Lab Store is such a vibe. Really kind people, with honest feedback and very helpful when choosing your new Kit. Been always asked if i want a coffee. It really is a place where everyone shares the same love for cycling. Thanks Maap.”

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Posted 3 months ago

MAAP is rated 4.6 based on 3,665 reviews