MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,829 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick shipping, like 1.5 days from ordering to them being in the cupboard. The bibs fit well, however they are a bit see through.”

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Posted 3 months ago

“Bought a 15% off bundle where plenty of options to pick and choose from (colours, range, style). Free express shipping which was a win.”

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Posted 3 months ago

“Fast shipping and nice packaging but hope customer service can respond faster a bit.”

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Posted 3 months ago

“Fantastic products and service. My garment arrived within days of ordering.”

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Posted 3 months ago

“I think each year the bib shorts are getting better and better and the chamois inserts are now among the best. Especially for long hot rides.”

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Posted 3 months ago

“Perfect product. Long sleeve tight fitting thermal!”

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Posted 3 months ago

“Great help from staff, good price, great product and free coffee. What more could you ask for”

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Posted 3 months ago

“The fabric is really amazing, very breathable, light and comfortable even in hot summer and humid condition. The only problem I have is I feel the bum cushion could do a tiny bit thicker, I feel it gets a bit flat after 3ish hours sitting on the saddle. Maybe they can do a special ultra distance bib.”

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Posted 3 months ago

“As always, the customer service is exceptional, I feel welcome coming into the Melbourne store and the products are always top quality. They makes me feel great and want to get out on my bike. Love love love”

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Posted 3 months ago

“I have in the past, had issues with MAAP kit being nice but not that robust, their current range addresses all of this, the bibs are by far the best bibs I have ever used and the T-shirts are excellent”

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Posted 3 months ago

“Espectacular!!”

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Posted 3 months ago

“Super easy to deal with, fast and efficient”

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Posted 3 months ago

“I love everything except the international shipping. We live in the Philippines and if it is possible not to declare the whole amount in customs that would be great. Custom taxes in the Philippines are really expensive. Thank you.”

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Posted 3 months ago

“I exchanged an item in return for something else. The return so far has been an easy process. Still waiting on my exchange it’s but I’m sure it’ll arrive in fair time. I’ll definitely keep shopping with MAAP 👍”

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Posted 3 months ago

“Great Kit, Great Style & Great to deal with! Why would you want it to be anymore complicated!”

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Posted 3 months ago

“Great original designs, lots of choice and quality is there.”

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Posted 3 months ago

“Staff very friendly and conversational. Felt welcome and communal”

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Posted 3 months ago

“5 Stars for Customer Support, not the shorts. I am disappointed with the durabilty of the Team Evo Bíb long shorts. After relatively littel use the contact points became shiny and shortly after the stitiching failed. I made a succesful claim under warranty and this is where you excelled. My customer support experience was very good. The five stars are for your employees, not for your shorts. I am not a rich cyclist, I work as little as possible to ride as much as possible; I need clothing which lasts.”

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Posted 3 months ago

“The bib is nice, possibly the most comfortable chamois I have tryed to far. Construction quality is very good, nice product material. My only beef is its a bit tight, although went through the MAAP size guide and according to that it should be a true fit on the loose side. Delivery was fast, I was surprised that a $200+ item was just stuffed into an envelope , worse than a Temu buy”

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Posted 3 months ago

“Virkelig komfortabelt cykeltøj. Fedt design!! Jeg får en masse ros og misundelig blikke min vej når jeg har jeres cykeltøj på.”

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Posted 3 months ago

MAAP is rated 4.6 based on 3,829 reviews