MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,953 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,953 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service is phenomenal - justifies the price of the product”

Helpful Report

Posted 3 months ago

“I input the incorrect sipping address to my order. It would be helpful to my able to update the shipping address on the site as it was shipped before the helpdesk could help :) AusPost then mucked up the redirect and returned to sender (not Maap's fault). I've raised the last bit with Maap' help desk :)”

Helpful Report

Posted 3 months ago

“Good product, high quality, relatively fast shipping.”

Helpful Report

Posted 3 months ago

“The buying process is ok The refund that I try to do is really not an easy process The product is good”

Helpful Report

Posted 3 months ago

“Molto bene, faccio fatica a trovare rivenditori. Grazie mille Traduzione in italiano, grazie”

Helpful Report

Posted 3 months ago

“Great. Prompt delivery. Epic service as usual and great kit”

Helpful Report

Posted 3 months ago

“Courteous and efficient with return. Friendly and helpful”

Helpful Report

Posted 3 months ago

“Easy to order, freight on time. Fit always consistant, excellent quality Cycling clothing. Have been wearing Maap for over 10 years, it lasts. Casual riding and racing, both mountain bikes and road bikes. I have tried cheaper alternatives, but cannot compare, I always come back.”

Helpful Report

Posted 3 months ago

“I've been buying MAAP almost exclusively for the last two years, and when I had the first faulty product I've encountered just recently, the refund process was handled seamlessly. I couldn't have been happier. gives me confidence to try new styles knowing i can always exchange. The only slight gripe is the fact you pay for the return, and then you pay again for postage when you get the new piece. Feels a bit icky but at least the product was exchanged.”

Helpful Report

Posted 3 months ago

“Very happy!”

Helpful Report

Posted 3 months ago

“Bought a bib and jersey. Jersey was too small, super easy exchange and the new jersey arrived in a few days.”

Helpful Report

Posted 3 months ago

“A great and welcoming instore experience followed up by great quality kit that was promptly delivered after purchasing online”

Helpful Report

Posted 3 months ago

“I feel like comport and light”

Helpful Report

Posted 3 months ago

“Excellent warranty but a little slow to respond to initial email. I had to call up and chase. Gear is awesome as always. MAAP forever!”

Helpful Report

Posted 3 months ago

“very light and comfortable.177cm 72kg, Wear M on Rapha and fit well in L on this jersey. If wants a tight fit then down size to M. Design, material, build and color are perfect, but TOO pricy,$200 will be more competitive.”

Helpful Report

Posted 3 months ago

“perfect customer service and the best bibs in the world! Aeon bib was the best choice for me riding the Tour of Flanders, 229km.”

Helpful Report

Posted 3 months ago

“Love the brand and the community”

Helpful Report

Posted 3 months ago

“MAAP has the best quality and customer service and they have the best looking gear as well.”

Helpful Report

Posted 3 months ago

“Terrible customer service”

Helpful Report

Posted 3 months ago

“My MAAP long sleeve jersey is certainly a favourite. As well, orders have completed”

Helpful Report

Posted 3 months ago

MAAP is rated 4.6 based on 2,953 reviews