MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,224 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Fantastic”

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Posted 2 months ago

“Great service and products!”

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Posted 2 months ago

“Perfecto, excelente producto muy buena calidad”

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Posted 2 months ago

“I visited the Melbourne Lab where staff were friendly, informed and helpful.”

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Posted 2 months ago

“Quick postage and packaged well”

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Posted 2 months ago

“I visited the store; however, I was advised by staff to shop online due to an extensive range available for women's cycling gear. Unfortunately, after purchasing the team evo bib in XXS due to the extra comfort in chamois to support frequent endurance riding, on first wear, it has bunched up in the crutch and been uncomfortable without enough support in the shoulders. Also, the colour bronze green is different in person than it is pictured online, which was disappointing. Love the brand but disappointed by this purchase, intended to be an investment for riding.”

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Posted 2 months ago

“The quality of the fabrics are really good! However, some of the threadings start to come loose or rip with use. Perhaps high stretch areas can be reinforced?”

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Posted 2 months ago

“I exchanged some items for different sizes. I love the quality of MAAP & wish I could buy more but it is very expensive!”

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Posted 2 months ago

“Sizing on this jersey runs very small. I have multiple other MAAP jerseys, all in XS, and laid flat this one in an XS was 2-3cm narrower across the torso on each side. Returned it, got a S which is about the same size as all my other XS jerseys bar the sleeves which are slightly looser at the wrist. Exchange process was excellent, couldn’t have been easier or more efficient.”

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Posted 2 months ago

“Love the long sleeve Emerge top. I have long-sleeve tops from other reputable brands and find the MAAP sleeves a point of difference.”

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Posted 2 months ago

“Great service as always.”

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Posted 2 months ago

“Belle expérience! Super vêtements. J’adore! Dommage que nous devons payer des frais de douanes pour le Canada.”

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Posted 2 months ago

“Great, versatile jacket. I have packed it on trips and wear it before the start of early morning bike races.”

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Posted 2 months ago

“Great experience overall. Was served by Derek. Really honest, knowledgeable and keen to ensure I walked away happy with my purchases.”

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Posted 2 months ago

“I’ve been pretty much exclusively riding in maap for about 3 years now. In my experience no other brand compares. Their jerseys are always true to fit regardless of the line and their bib shorts are the best I’ve tried.”

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Posted 2 months ago

“Instore purchase at the MAAP LAB Melbourne, fantastic experience as always. Would be great if MAAP would extend sizing for larger riders (they do exist) across all ranges, the only criticsm is that sizing does seem to be on the smaller size. Nonetheless amazing product.”

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Posted 2 months ago

“High quality, good looking, and super comfortable!”

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Posted 2 months ago

“Always amazing quality, great website and great customer service. Now if we could just figure out how to do duty free to Canada like other Australian brands do...”

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Posted 2 months ago

“Great customer support and amazing designs 12/10”

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Posted 2 months ago

“Good design and material, fast shipment, happy with you products. Please bring back PayPal payment like last time!”

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Posted 2 months ago

MAAP is rated 4.6 based on 3,224 reviews