MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,887 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Item came very quickly Produxt is great is actually 2nd set I own so i already knew this.”

Helpful Report

Posted 2 months ago

“Hi, I ordered 3 weeks ago 3 items and I’ve received only 2 items and one is missing. I have no update from you and I don’t know when I will receive it.”

Helpful Report

Posted 2 months ago

“The Training Thermal LS was my fist purchase of a MAAP product. The fit and finish and quality of this garmet is exceptional. It won't be my last purchase of MAAP bike wear.”

Helpful Report

Posted 2 months ago

“good service and pricing. drops releasing very quick i suggest to slow it down a bit so we can financilly recover lol”

Helpful Report

Posted 2 months ago

“Maap has definitely the best styles and colors of all cycling kit brands, but I have also received the best product support from Maap whenever anything went wrong. Just went through a terrible product experience with Pedaled, so I am happy to be back at Maap again.”

Helpful Report

Posted 2 months ago

“I really enjoy the MAAP x LITP Pro Air LS Jersey 2.0. Decent quality and very comfort.”

Helpful Report

Posted 2 months ago

“Simple and clean service. Personal.”

Helpful Report

Posted 2 months ago

“Incredible fast delivery and excellent fit”

Helpful Report

Posted 2 months ago

“My favourite kit out there. Looks amazing. Super comfy. Fits is consistently perfect 👌🏻. I unfortunately needed to use the crash replacement late last year. Absolutely seamless process. Thank you Maap! Keep making dope kit and I’ll keep making bad financial decisions 😂”

Helpful Report

Posted 2 months ago

“Long time MAAP customer. Feel as though the quality has been dropping recently. Have had multiple quality issues with products.”

Helpful Report

Posted 2 months ago

“Coming back for more bib shorts. Everything perfect. Please bring back more stuff in Green!”

Helpful Report

Posted 2 months ago

“Awesome experience at Melbourne LAB!”

Helpful Report

Posted 2 months ago

“J’adore ! Toujours des équipements de qualité, du style, du confort, ajustement parfait et de l’aero. Pas meilleur selon moi.”

Helpful Report

Posted 2 months ago

“Although I'm a loyal customer to the MAAP brand, I often feel disappointed about the quality. The last shirt I bought had a fabric error and bibs I bought in the past were worn after only a couple of rides. The only asset worth mentioning is the design, which is quite unique compared to other brands. Customer service is not really best in class either.”

Helpful Report

Posted 2 months ago

“Really Good!!! I’m happy with Maap!!!”

Helpful Report

Posted 2 months ago

“Shopping xp was good. Easy. Delivery xp was good. Quick. Product is premium.”

Helpful Report

Posted 2 months ago

“Super quick delivery and quality products as usual”

Helpful Report

Posted 2 months ago

“New to Maap gear. Love the tops I have bought. Incredible fabric and look forward to owning more in the future.”

Helpful Report

Posted 2 months ago

“I had an issue with the jersey, but they credited the cost and I bought a replacement which is excellent.”

Helpful Report

Posted 2 months ago

“Had an awesome experience in-store in Melbourne purchasing a jersey, bibs etc. I’ve been out of cycling for probably 15 years but had heard a lot about MAAP and this was my first purchase there, associate was super helpful with product range and sizing etc. A few weeks later, the jersey got a hole in it from a manufacturing error, so I brought it back and different associate was quite rude and reluctant to replace it. After finally agreeing to, he then mentioned “it’s a 2XL and even then it’d be stretched heaps on you”. I felt this was a massive dig at my weight and I was pretty disappointed to be honest. Probably won’t go back in store, have shifted to Rapha’s who’s clubhouse staff are far more welcoming and friendly.”

Helpful Report

Posted 2 months ago

MAAP is rated 4.6 based on 2,887 reviews