MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,665 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,665 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“The drink bottle I purchased arrived squished and was very hard to get back to its normal shape and still has some marks / dents in it. Happy been happy with pervious products I have purchased.”

Helpful Report

Posted 4 months ago

Hi Isobelle, Thanks for taking the time to let us know — I’m sorry your drink bottle arrived in less-than-perfect condition. That’s not the experience we aim to deliver. I’ve just checked stock for a like-for-like replacement and unfortunately we’re out of this bottle at the moment. To make this right, I’ve refunded the $30 bottle in full and sent you a free-shipping code by email, so you can choose a replacement bottle of your preference at no cost. We really appreciate you calling this out, and it’s great to hear you’ve been happy with your previous MAAP pieces. If there’s anything else we can help with, just let us know.

Posted 4 months ago

“Seamless customer experience whether shopping online or in store. Shipping is fast and items always meticulously packed.”

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Posted 4 months ago

“Love MAAP. So loyal to the brand due to amazing customer service. Yes pieces are expensive but if you have any problems then they are replaced or refunded. Worth the extra money”

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Posted 4 months ago

“Aeon bibs are the most comfortable bibs out there”

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Posted 4 months ago

“Rapid delivery good fit too”

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Posted 4 months ago

“Purchasing a jersey was an easy straight forward task.”

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Posted 4 months ago

“One of the best cycling clothing brand.”

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Posted 4 months ago

“Always good, no problems and short delivery”

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Posted 4 months ago

“I really like MAAP, but I wont buy off the website as they dont have PayPal or Afterpay.”

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Posted 4 months ago

“Very helpful support”

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Posted 4 months ago

“Very helpful and good advice”

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Posted 4 months ago

“Tour down under pop up store great experience”

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Posted 4 months ago

“With my experience in MAAP it is excellent racing kits”

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Posted 4 months ago

“Great product selection and great service at the Melbourne lab - much better than my local one.”

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Posted 4 months ago

“I was at the MAAP pop up in Adelaide. The rides were good and the staff friendly. The people in the shop were super helpful with sizing etc.”

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Posted 4 months ago

“Molto disponibile e professionale”

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Posted 4 months ago

“I recently purchased one of the MAAP bundles, absolutely loved it- the quality of the items purchased are beautiful and the delivery was really quick and perfectly packaged as always!”

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Posted 4 months ago

“Quick shipping with quality product. Ordered Bib shorts long version and sizing was spot with XL for 36” inseam fitting perfectly. Would be nice to have more color options in future.”

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Posted 4 months ago

“I recently bought my first MAAP jersey online, but ordered completely the wrong size. My bad. Race cut really is tight. Exchange for a larger size was very easy and incredibly quick. Great service!”

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Posted 4 months ago

“Very good. I had to pay duty but the quality is impeccable and shipping was super fast”

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Posted 4 months ago

MAAP is rated 4.6 based on 3,665 reviews