MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,899 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Espectacular!!”

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Posted 4 months ago

“Super easy to deal with, fast and efficient”

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Posted 4 months ago

“I love everything except the international shipping. We live in the Philippines and if it is possible not to declare the whole amount in customs that would be great. Custom taxes in the Philippines are really expensive. Thank you.”

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Posted 4 months ago

“I exchanged an item in return for something else. The return so far has been an easy process. Still waiting on my exchange it’s but I’m sure it’ll arrive in fair time. I’ll definitely keep shopping with MAAP 👍”

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Posted 4 months ago

“Great Kit, Great Style & Great to deal with! Why would you want it to be anymore complicated!”

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Posted 4 months ago

“Great original designs, lots of choice and quality is there.”

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Posted 4 months ago

“Staff very friendly and conversational. Felt welcome and communal”

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Posted 4 months ago

“5 Stars for Customer Support, not the shorts. I am disappointed with the durabilty of the Team Evo Bíb long shorts. After relatively littel use the contact points became shiny and shortly after the stitiching failed. I made a succesful claim under warranty and this is where you excelled. My customer support experience was very good. The five stars are for your employees, not for your shorts. I am not a rich cyclist, I work as little as possible to ride as much as possible; I need clothing which lasts.”

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Posted 4 months ago

“The bib is nice, possibly the most comfortable chamois I have tryed to far. Construction quality is very good, nice product material. My only beef is its a bit tight, although went through the MAAP size guide and according to that it should be a true fit on the loose side. Delivery was fast, I was surprised that a $200+ item was just stuffed into an envelope , worse than a Temu buy”

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Posted 4 months ago

“Virkelig komfortabelt cykeltøj. Fedt design!! Jeg får en masse ros og misundelig blikke min vej når jeg har jeres cykeltøj på.”

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Posted 4 months ago

“The top purchased is excellent in terms of quality. While the clothing is great, the postage was very steep when buying from New Zealand so I’m hesitant to purchase in future due to this.”

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Posted 5 months ago

“I can’t get enough of MAAP”

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Posted 5 months ago

“Quick delivery. Would probably benefit from a greater variety of cold-weather jerseys”

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Posted 5 months ago

“I recently attended the MAAP-hosted Zwift Ready event in Melbourne and had a great experience. The event was well organised, welcoming, and genuinely exciting as someone who has followed Zwift for years. It was great seeing MAAP support the cycling and indoor riding community in a meaningful way. I also created a YouTube video about the experience afterwards, which says a lot about how memorable the event was for me. If helpful, I’d be happy to share the link.”

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Posted 5 months ago

“Easy ordering process, fast despatch and very quick delivery. Product is top quality as always.”

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Posted 5 months ago

“Goodddddddd”

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Posted 5 months ago

“I bought a new jersey last Saturday, I used it & washed it Tuesday & a thread must have come loose & it put a big “ladder” on the sleeve. I took it in Thursday & it was replaced without question. Once the transaction was completed I was given the new jersey & the old one back. The chap who served me could not have been more pleasant, sensational service. As well I brought my dog in & she was made very welcome also. Me & Missy the staffy give MAAP 6 stars.”

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Posted 5 months ago

“Produit très beau mais qualité qui se dégrade vite”

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Posted 5 months ago

“first time I bought socks from MAAP, excellent quality though postage for a pair of socks is on the expensive side, I dont need them gold foil wrapped”

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Posted 5 months ago

“Your colleagues in the Melbourne lab were very approachable, friendly and informative, great experience as a first time customer in your physical stores”

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Posted 5 months ago

MAAP is rated 4.6 based on 3,899 reviews