MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,899 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Laatste ervaring was dat ik een jersey van Maap heb gekocht in Melbourne omdat ik ze fijn vind zitten en estethisch mooi!”

Helpful Report

Posted 5 months ago

“Overall, I had a great experience with MAAP. The kit looks amazing, fits perfectly, and the quality feels premium. Shipping was smooth and everything arrived quickly. The only small issue was that my jersey arrived with a slight pulled thread/snag that caused a tiny stretch in the fabric. Aside from that, I absolutely love the kit and would still order again.”

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Posted 5 months ago

“Excellent service and quality, nice👌🏽”

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Posted 5 months ago

“I've just upgraded my winter kit which went as smothly as possible. Selection and ordering were easy, delivery was prompt and the gear I got is great.”

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Posted 5 months ago

“Had a stitching issue with one of my MAAP Knicks. On reaching out to MAAP, the response was quick, online process for warranty claim was easy to use & process for claim simple. Thanks MAAP great service & love the Knicks!!”

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Posted 5 months ago

“Good fit and material quality.”

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Posted 5 months ago

“Your service was exellent. While my warranty return was a little slow, I appreciate the support you have provided. The only suggestion I could give would be to set some expectations around turn around time for a warranty review, average turn around time plus 3-4 days would be fine. This would mean you will likely meet expectations as long as the distrubtion isn't too wide :)”

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Posted 5 months ago

“The staff are friendly, but since i just got into cycling, i was surprised on how expensive cycling kits are. Nonetheless maap is one of the coolest kit available.”

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Posted 5 months ago

“Always great service , can’t be faulted at all . Had a jersey repaired as there was a pin hole in the sleeve. No fuss garment was repaired and I also baught a new one as well.”

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Posted 5 months ago

“Excellent service at the Sydney store both buying product and on Women’s rides! Really fun, inclusive environment.”

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Posted 5 months ago

“I made a warranty claim for bib shorts as the stitching started to come undone. The process was very easy and I had replacement bib shorts within a couple of days.”

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Posted 5 months ago

“Nice quality looks great probably a bit too expensive!”

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Posted 5 months ago

“Happy shopping, nice price, very good conditions of what I received”

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Posted 5 months ago

“The thermal undershirts I bought recently are TOO SHORT. Would be nice to have a decent length, especially for warm weather gear”

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Posted 5 months ago

“From product to shipping all good”

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Posted 5 months ago

“Alls good but pls keep your pricing affordable and competitive. Don’t get head over heels”

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Posted 5 months ago

“The long sleeve winter is fantastic. Warm, fits perfectly & feels comfortable against your skin. Excellent for cold Christchurch days, as an extra layer. 👌”

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Posted 5 months ago

“Es klappt alles hervorragend, die Produkte sind toll und ich könnte glücklicher nicht sein”

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Posted 5 months ago

“Es la marca de ciclismo q mas me gusta, por su diseño y por lo comoda q es la ropa”

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Posted 5 months ago

“MAAP has a solid range of products, but the in store experience feels a bit off like a high end Kmart (no offence). It’s well stocked, just not particularly inviting. Products are overpriced. On the plus side, the coffee is good.”

Helpful Report

Posted 5 months ago

MAAP is rated 4.6 based on 3,899 reviews