MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,888 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,888 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I really love the style, colors and quality of the cycling gear. Always ships quickly and really like the new collaborations.”

Helpful Report

Posted 5 months ago

“Products are great and shipping times are pretty fast which is much appreciated. The colour of jerseys isn't always accurate from online to in person so that's the one thing that could be improved upon. Being a bit more transparent about where products are produced would be good too- designed in Australia doesn't mean made in Australia and this isn't immediately clear on the site or product pages.”

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Posted 5 months ago

“Pretty much a five !good Steez and a comfortable kit, fast service I'm always a large in the bib shorts and these are definitely on the tighter side, hopefully that means free speed”

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Posted 5 months ago

“The design of MAAP is very good. It increases your motivation to ride a bicycle. From now on, they will provide us with good works.”

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Posted 5 months ago

“The quality of the products and the after service of the support team is top notch. Delivering outstanding customer service is extremely difficuly nowerdays but MAAP stands out from the sea of brands.”

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Posted 5 months ago

“I have been using a Draft Vest for the last two years. Super fit, light weight and compact when stored in jersey pocket. The YKK zipper failed due to manufacture flaw, so MAAP issued me with a discount coupon for the full amount paid, so I could replace it with a new vest. What more can I say!”

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Posted 5 months ago

“Everything was perfect !”

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Posted 5 months ago

“Great design, easy rerurn policy.”

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Posted 5 months ago

“I love the material. The solid arm material, the colour and the tech of the sleeves makes it perfect t for summer qld riding and sun safety. Contrast is great between the deep red and white for visibility. Dislike that I’m a size 10 and a large, makes me wonder about inclusivity of people that might wish to join our sport. Might also be worthy including upper arm circumference measurement in sizing chart Buying a model of jersey that’s on sale I suspected it is an older one that has probably been updated but the fit under the arm pits was a bit weird. Sean was good on top of my shoulder but seemed a bit fair away but oddly tight under my armpit. Wasn’t as noticeable in the riding position though!”

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Posted 5 months ago

“Great bin Shorts: fit, material and fabric.”

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Posted 5 months ago

“Easy returns to go a size up, notifications for the parcel were great too.”

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Posted 5 months ago

“Best brand and customer service ever experienced… maap backed their quality top notch and any issue with it maap will fix it. Definitely recommended”

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Posted 5 months ago

“Comfortable, looks great and breathes well. Kept nice cool on a 60km ride in 38c weather”

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Posted 5 months ago

“I headed in store to try on some cargo bibs, and was ignored by the three guys on shift for a good five minutes, despite being the only person in the store at the time. When one of them did ask if I needed help, he was decent about helping me get the size I needed from out the back and providing advice to me on the different fits. What bothered me about the entire experience was the little ways in which MAAP basically indicated it wasn't for me. I was the 'largest' size MAAP provided for women, which is laughable - I'm a size 14, so in the scheme of women on bikes I'm pretty average. Every time I wanted to try on a different piece of clothing, the guy had to head out the back and tear into another plastic packet for me - so not only is my size not on the rack, it's also kept in some little plastic packet. It meant extra work for the salesperson, and made me feel bad for asking him to fetch and unwrap so many extra things. Ultimately, the one thing I wanted to buy wasn't even available in store and I had to order online. So, despite the fact that what I ordered was quite good, I won't be going back in store again or recommending MAAP to anyone else.”

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Posted 5 months ago

“I love brand and all about it,”

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Posted 5 months ago

“Always best. Customer service and jerseys. The best one you can find 🥰”

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Posted 5 months ago

“Schöne Auswahl”

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Posted 5 months ago

“Be careful, the cut of this model is very small. I usually take size S and there I had to send it back for a size L”

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Posted 5 months ago

“Packed and sent the day of purchase”

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Posted 5 months ago

“Perfect fit and stylish designs and colabs”

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Posted 5 months ago

MAAP is rated 4.6 based on 2,888 reviews