MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,666 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Love the Thursday ride....nice crew and ride leaders were very friendly.”

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Posted 5 months ago

“Your returns process sucks now. You take forever to 'approve' a return request, sometimes requiring me to reach out to support to push it along. Then when it arrives at your facility, it takes far too long to process the item - sometimes 2 weeks goes by and I have to contact support again to get my refund. Your return process used to be fantastic but all these delays and needs to reach out to get action has led me to shop with other companies for my kit.”

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Posted 5 months ago

“As per usual a friendly shopping experience. I always enjoy my purchases of MAAP kit, and I'll continue to highly recommend MAAP to my friends and family.”

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Posted 5 months ago

“I always look forward to visiting the MAAP stores when I can. I’d love for Melbourne to have more of its own Lab items - it’s the home of MAAP after all.”

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Posted 5 months ago

“MAAP isn’t just a cycling brand… it feels like a community. From the first ride kit to every interaction since, the attention to detail, design integrity and performance have been consistent and considered. The balance between function, art and modern aesthetics is what keeps me coming back, but it’s the commitment to progressing the sport and genuinely supporting riders that sets MAAP apart. You can feel the care that goes into everything, and it shows both on and off the bike.”

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Posted 5 months ago

“5 star Product 5 Star Service”

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Posted 5 months ago

“My first experience in the MAAP store and it was lovely! Super helpful and welcoming. Even enjoyed a lovely coffee while deciding on my purchases.”

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Posted 5 months ago

“great products happy with everything that I have purchased”

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Posted 5 months ago

“I recently had a great experience with MAAP. The ordering process was smooth, shipping was fast, and the packaging felt premium. The quality of the apparel really stood out—excellent fit, thoughtful details, and materials that feel durable yet comfortable on the bike. Overall, MAAP continues to deliver high-quality cycling gear that matches its reputation, and I’d happily purchase from them again.”

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Posted 5 months ago

“It's been great”

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Posted 5 months ago

“Perfect as always.”

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Posted 5 months ago

“Just loving every piece.”

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Posted 5 months ago

“Clothes looks great and fits well. Really some high quality cycling gear!”

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Posted 5 months ago

“All good, as usual!”

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Posted 5 months ago

“Fast delivery, best product quality”

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Posted 5 months ago

“I really like MAAP store! The design of the clothes is amazing in my opinion. Quality also seems to be great, but I haven't tried it yet to be honest. Customer service is one of the top. I would love to have more stuff from MAAP.”

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Posted 5 months ago

“I LOVE MAAP”

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Posted 5 months ago

“Incredible apparel. Best I’ve ever worn”

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Posted 5 months ago

“Always great. Lab Sydney store is unreal and has welcoming staff.”

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Posted 6 months ago

“Rally like the fit and the technical solutions in my new pieces”

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Posted 6 months ago

MAAP is rated 4.6 based on 3,666 reviews