MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,829 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Look I honestly love the kit that I bought, it’s comfy, it’s compressive, it’s good, only thing that’s kinda pissing me off if after washing it following the care instructions, the threads love releasing themselves”

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Posted 4 months ago

“Ease of ordering and transaction process. Really appreciated the bundle incentive as it saved me some cash.”

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Posted 4 months ago

“Returned items for refund - process was easy and fast.”

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Posted 4 months ago

“Was really good to visit the MAAP.Lab in person. The staff were welcoming and explained new items just in stock.”

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Posted 4 months ago

“Everything apart from the shopping experience was exceptional. I found the switch from DHL to Australia Post frustrating given how much longer I needed to wait for the package to arrive (usually was here in 2-3 days). A shame to not be able to select the option to pay for faster delivery which I would have opted for.”

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Posted 4 months ago

“Good gear but different products sizes don’t align very well.”

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Posted 4 months ago

“Excellent gear, the best there is. Fast delivery and just overall great product and distrubution”

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Posted 4 months ago

“I had to return a jersey that didn't fit (I had ordered the wrong size by accident). The returns process was OK, the frustrating part was that I tried to contact MAAP as soon as I had realised my mistake but couldn't. The order shipped later next day I think, but I wasn't able to change it before it shipped. If MAAP has 1H hold period from ordre placement to processing that could help avoid situations like this.”

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Posted 4 months ago

“Good quick delivery”

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Posted 4 months ago

“Unbelievable slowest shipping i've ever seen. 2 weeks from west coast to east coast. When my bibs finally arrived they were the wrong size that I had ordered(bag marked "Small" with "Medium" bibs inside).Now they had to be returned and re-ordered. Even with "EXPRESS" 2-day shipping it took about a week the receive the correct size bibs. I love the clothing but don't hold your breath waiting for them.”

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Posted 4 months ago

“Experiencia única. Adquiro MAAP faz 4 anos. Produto de qualidade e preço acessível.”

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Posted 4 months ago

“The price for the product is high but so is the service and quality of the goods.”

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Posted 4 months ago

“Great, freindly staff”

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Posted 4 months ago

“A fantastic shopping experience”

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Posted 4 months ago

“Amazing quality and service”

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Posted 4 months ago

“As always great products that are functional and very aesthetically appealing”

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Posted 4 months ago

“Customer service is second to none. Every time I’ve been to a store the staff have been elite.”

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Posted 4 months ago

“I recently purchased one of the training kits. The kit arrived only days after placing my order. The training kit is what I believe is a good combination of quality and value. I prefer the cut and materials in the training kit. MAAP products are quality however MAAP does draw criticism for price and yes we all would like the product to be cheaper and there are other brands that cater to a lower price point. I believe MAAP is one of the leaders in design and performance and these things usually don’t come cheap. The training kit looks great and functions superbly.”

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Posted 4 months ago

“Great fit and very comfortable on a long ride. The design and quality is also up there with the best.”

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Posted 4 months ago

“awesome kit...”

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Posted 4 months ago

MAAP is rated 4.6 based on 3,829 reviews