MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,494 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Had a good experience requesting a warranty claim. The replaement came almost immediately and it was very easy to deal with the costumer service team.”

Helpful Report

Posted 6 months ago

“MAAP is, without a doubt, one of the best cycling brands today. Every product reflects impeccable attention to detail — from the premium technical fabrics to the minimalist, contemporary design that sets them apart. Each piece blends style and performance in a way that few brands can achieve. Customer service is excellent — attentive, responsive, and always professional. Deliveries are fast and perfectly packaged, showing how much they value both their brand and their riders. MAAP is not just a brand. It’s a movement.”

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Posted 6 months ago

“Best gear in town. Period. Excellent quality and fit, love the character and design. Worth every penny.”

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Posted 6 months ago

“One of the best jacket I had”

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Posted 6 months ago

“Cannot ride in any other gear - the look is incredible but the fit and feel is unmatched as well!”

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Posted 6 months ago

“Everything went smoothly”

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Posted 6 months ago

“Excellent as always :)”

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Posted 6 months ago

“I’m too fat for this sport”

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Posted 6 months ago

“My parcel got lost on the way and MAAP customer service was very helpful with solving the issue. The product is great in quality and comfort, I can highly recommend!”

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Posted 6 months ago

“Top quality product and excellent service.”

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Posted 6 months ago

“Have few MAAP jerseys and Bib and I can said the quality and design have been getting better. The SGP store also provided an excellent services. As for free shipping charges is high as we need hit SGD$400 and for Singapore, there’ll be a GST charge once above $40. Is not really worth to buy online”

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Posted 6 months ago

“Quality gear !!!”

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Posted 6 months ago

“It’s great”

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Posted 6 months ago

“As per usual , loving the pieces and always feel premium !”

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Posted 6 months ago

“Products are always top notch and the postage is faster than Pogi on a Tour de France stage”

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Posted 6 months ago

“Gyyhhhhbbb”

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Posted 6 months ago

“- the order confirmation email did not show quantities - I did not hear from customer support for 26 hours after I contacted them, and was quite anxious due to the spend of $2,600 - the MAAP sizes have changed/gotten smaller in the last 2 years. I now have to wear XXL knicks, and yet have 4x pairs of XL. Weird.”

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Posted 6 months ago

“The quality is really top notch, you get what you pay for and I can actually feel the difference in the bib especially. You know what would be fantastic - a feature similar to the clueless wardrobe, where you can mix and match different pieces to see whether they match”

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Posted 6 months ago

“$400 in duty and $45 in shipping is insane. You need to figure out a way to ship cheaply to Canada or you lose many customers.”

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Posted 6 months ago

“Purchased a pair of gloves - these feel cheap and smell of a chemical. They feel like card board. The neck scarf is a much better product.”

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Posted 6 months ago

MAAP is rated 4.6 based on 3,494 reviews