MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,899 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Product quality is exceptional. Variety and also performance is highly valued. Highly recommended.”

Helpful Report

Posted 6 months ago

“Had a crash replacement claim and Maap were very quick to respond. Received a 40% voucher off a new pair of knicks”

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Posted 6 months ago

“Fast delivery and as always really nice quality. thanks!”

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Posted 6 months ago

“GOATED BRAND AND FRIENDLY STAFF”

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Posted 6 months ago

“High performance cycling clothing that looks great.”

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Posted 6 months ago

“Not a perfect score because I like the old generation jerseys more, where there was Pro Fit with functional pockets. Now there’s a shift toward Race Fit — the jersey length is shorter & the pockets don’t stretch well. I need this because I do mostly long rides and need to store a lot of food, flat kit, etc. The only other option is Training fit, and the designs there are not as interesting. Also, Maap does not ship as quickly as it used to. Why can’t we buy LaB shop jerseys online and have them shipped internationally?”

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Posted 6 months ago

“Great experience in store, store team members, great service.”

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Posted 6 months ago

“Functiinal, Fashionable, and design is hight thought out! Love it!”

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Posted 6 months ago

“Excellent quality and great fit.”

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Posted 6 months ago

“Latest experience was truly wonderful. I love the new items that I received.”

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Posted 6 months ago

“Great experience, went into store and was greated and offered assistance. Very nice store, quality products and would reccomens.”

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Posted 6 months ago

“Best quality, aesthetic and service in cycling.”

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Posted 6 months ago

“Fast delivery and a very good service, I love the short bibs and the jerseys”

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Posted 6 months ago

“It was easy - I went in to buy a few small things and I was immediately looked after and walked away happy.”

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Posted 6 months ago

“Brought some gloves and got two different gloves, im from another country and had to back to the store before leaving, Also Melbourne store stock didn’t match the website and couldn’t purchase what i wanted, One suggestion would be add Alt road long winter bibs tights to the range”

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Posted 6 months ago

“Fast delivery. Great products. Very happy with the customer service. I had an issue with a faulty seam and received immediate, prompt and very satisfactory assistance from customer service. I now only buy directly from MAAP, not through partner retailers, because I can really rely on their customer service.”

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Posted 6 months ago

“Generally the whole experience ordering online or purchasing in store has been great. Customer service are very quick to answer emails and store staff are always very helpful.”

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Posted 6 months ago

“Had some issues with the shipment as one piece was missing in the delivery. Custoemr service solved this very friendly and easy! Great Mistakes can happen, but the way how maap made up for it was benchmark.”

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Posted 6 months ago

“Customer service on phone excellent. 2 day delivery in Melbourne suburb excellent. Expensive even on sale. But flow jacket an excellent product”

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Posted 6 months ago

“Possibly a slight change in their sizing, this maybe a difference from model to to model (Emerge XS vs. Evade 2.0 XS). But their returns and exchange process was easy and seamless. They could do with some different colours (when are earth tones going to be out of fashion?). Otherwise love the quality of the products and the design mostly. Keep it up”

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Posted 7 months ago

MAAP is rated 4.6 based on 3,899 reviews