MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,829 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I recently purchased one of the MAAP bundles, absolutely loved it- the quality of the items purchased are beautiful and the delivery was really quick and perfectly packaged as always!”

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Posted 6 months ago

“Quick shipping with quality product. Ordered Bib shorts long version and sizing was spot with XL for 36” inseam fitting perfectly. Would be nice to have more color options in future.”

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Posted 6 months ago

“I recently bought my first MAAP jersey online, but ordered completely the wrong size. My bad. Race cut really is tight. Exchange for a larger size was very easy and incredibly quick. Great service!”

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Posted 6 months ago

“Very good. I had to pay duty but the quality is impeccable and shipping was super fast”

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Posted 6 months ago

“High quality products from a high quality company I expected nothing less and there customer service is on point.”

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Posted 6 months ago

“Beautiful store, lovely staff to talk to and ask advice. Brightened my day.”

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Posted 6 months ago

“Great, staff are helpful and friendly at the MAAP Lab. Products are also of great quality”

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Posted 6 months ago

“The MAAP products, along with their customer service, are top-notch.”

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Posted 6 months ago

“High-quality materials and durable products”

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Posted 6 months ago

“Pretty average. Ordered a couple of items one needed to be returned which I did. After two weeks I had to chase MAAP to see if it had arrived and as soon as I did, I got the credit. Felt like if I hadn’t chased I would’ve got the credit.”

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Posted 6 months ago

“I bought a MAAP Tour Down Under jersey in Adelaide. After one washing, it had threads sticking out of the middle of one sleeve. I have never seen this happen in 15 years of buying cycling jerseys.”

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Posted 6 months ago

“Great service, and amazing product.”

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Posted 6 months ago

“I have purchased twice recently both online and in the pop up store in Adelaide at TDU. I haven't ever paid that much for bibs or a top but you can definately see the difference in quality of MAAP kit. I much prefer to buy kit that is going to last more than a season or two and I know the MAAP kit will.”

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Posted 6 months ago

“Had my third pair of bibs blow apart at the seams. Support team was good with a speedy refund. But a bit dissapointed in the quality vs price.”

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Posted 6 months ago

“Friendly & helpful service as always.”

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Posted 6 months ago

“Went to TDU bought a ADL riding top from the pop up store great staff they were there last year this time they some stock great fit and good fell fabric”

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Posted 6 months ago

“Nice design on the jersey and bib is very comfortable to wear on the long rides”

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Posted 6 months ago

“Very friendly staff in store Great quality kit and looks amazing”

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Posted 6 months ago

“The store manager in Singapore, Fai, is really attentive to my needs and requirements and I never feel like I am being upsold on products. He also helps to connect me with other MAAP communities when I am travelling. The experience is great.”

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Posted 6 months ago

“Great Service and great BIB shorts”

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Posted 6 months ago

MAAP is rated 4.6 based on 3,829 reviews