MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,225 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Fairly quick delivery and always nice items.”

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Posted 3 months ago

“Great experience, fast delivery”

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Posted 3 months ago

“They do not accept returns for refunds, which is a legal requirement in the EU. Stay away and buy from a store that respects return policies.”

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Posted 3 months ago

“add buy now pay later for customers who wish to avoid credit cards”

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Posted 3 months ago

“Great service, quick respond”

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Posted 3 months ago

“Fast delivery, really good products!”

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Posted 3 months ago

“Had issues with sizing , changed over in days . Made it really easy !”

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Posted 3 months ago

“Great to deal with and ship items quickly”

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Posted 3 months ago

“Incroyable. Tous les produits MAAP sont top ! Coup de cœur pour la catégorie Alt Road.”

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Posted 3 months ago

“Great quality and customer service all around.”

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Posted 3 months ago

“Was skeptical switching to Maap for a while. Had a few bits but never fully committed. Then you brought out the race line. And boy, what a kit. The race bibs fit incredibly. And the jerseys! Very well cut, light, no flapping. Love the deep neck line, so comfortable.”

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Posted 4 months ago

“I purchased several items one of which was the incorrect size. I had it exchanged and it was a straightforward process and such a pleasure to deal with the lovely company thank you”

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Posted 4 months ago

“High quality gear and always fits just right. I am always looking forward to new drops!”

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Posted 4 months ago

“Ordered 2x Solar Pro Race Jerseys. Straight out of the packet the stitching was coming undone ad the base of the zipper. Submitted a return claim and got issued a new jersey, whilst keeping the original one. I had the jersey repaired at an alteration shop as the replacement wasn’t going to arrive before heading away on leave. Since owning the 2 jerseys I have done 543km in them and the logos are peeling or have peeled off on both jerseys aswell as the stitching is coming undone at the pockets on the one I hadn’t had repaired.”

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Posted 4 months ago

“Bought the fleece bib tights medium and was a great fit not too long in the leg (I am 175cm). Very comfortable all round. Recommend for sure”

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Posted 4 months ago

“Awesome Fit”

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Posted 4 months ago

“Sure! Here's the English translation: Very fast delivery to Germany, easy communication and handling of an exchange item. 100% recommendation. As always, the quality of the goods is excellent.”

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Posted 4 months ago

“I recently purchased the new Evade X Bib and LS Mesh Tee, and I’m absolutely in love with the designs and quality. The pieces are stylish, comfortable, and perfect for long rides. I do hope MAAP will consider releasing the LS Mesh Tee in women’s sizes so petite riders like me can enjoy the perfect fit without compromising on style.”

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Posted 4 months ago

“I received an email asking for my experience with you before I even received the package. My experience with you so far hasn't gone beyond buying online. I still have to see if the sizing guide is correct and use your merchandise. I've been cycling for 10 years now, and I'll be able to give an accurate rating after using it, after washing it, after using it again, and seeing how long it's been without wear. Otherwise, you're not another company selling grams of fabric at exorbitant prices, but that's hard to see and use.”

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Posted 4 months ago

“Good quality gear, sizes are variable but easy to exchange.”

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Posted 4 months ago

MAAP is rated 4.6 based on 3,225 reviews