MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,299 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Supreme apparel, technical mastery.”

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Posted 4 months ago

“Everything is great!”

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Posted 4 months ago

“Having to pay shipping on a satchel (2x caps) which were over $100. Quality gear over priced. Sucks you are making every day cyclists pay for your word tour team inclusions. No loyalty benefits like say an MJ Bale who reward their repeat and dedicated customers.”

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Posted 4 months ago

“Exceptional professionalism. So happy I went to the Venice store in LA. Great staff and they were super helpful. Customer service online is next level. You get what you pay for in buying quality gear. And even more with MAAP! I’m stocked up!”

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Posted 4 months ago

“Great team jersey, unique design that stands out and well ventilated.”

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Posted 4 months ago

“Very fast shipping to NZ and good quality garments.”

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Posted 4 months ago

“Really well-fitting shorts with an excellent, low profile chamois that is super comfortable on long rides. The only downside is the band on the legs is pretty firm and potentially gives the sausage effect.”

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Posted 4 months ago

“Always great products and really fast delivery”

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Posted 4 months ago

“The heat transfers on my Hong Kong MAAP Lab bib shorts have started to peel off after two rides. Martina offered to replace them. Excellent customer service.”

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Posted 4 months ago

“I went instore to purchase some new kit, staff were very helpful as usual. I am a female and mentioned that I often find the base layers/jerseys to be short in the torso. Moy solution is to buy male base layers however the cut of the jesrseys is more gender specific. Some feedbacki for your designers.”

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Posted 4 months ago

“Your POS needs to be looked at. Now I only get a receipt, not a tax invoice. Had do some calls to get one. Still doesn't say tax invoice. Prices are certainly on the high end.”

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Posted 4 months ago

“Quality is excellent as always, I like the designs and feel when wearing. The additional GST was not shown when ordering and I feel I got ripped off. MAAP indicates normal prices on the website, which are the same as in their shop in Singapore. However, when ordering online the 9% Singaporean GST is added, which is simply not OK!”

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Posted 4 months ago

“Amazing gear all year round!!!”

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Posted 4 months ago

“top socks, warm toes. fast feet”

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Posted 4 months ago

“I had a gillet that was only a few months old, that had some stitching they was starting to fray. I requested a replacement under warranty and a new gillet arrived in my letter box within 5 days.”

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Posted 4 months ago

“Fantastic”

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Posted 4 months ago

“Great service and products!”

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Posted 4 months ago

“Perfecto, excelente producto muy buena calidad”

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Posted 4 months ago

“I visited the Melbourne Lab where staff were friendly, informed and helpful.”

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Posted 4 months ago

“Quick postage and packaged well”

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Posted 4 months ago

MAAP is rated 4.6 based on 3,299 reviews