MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,953 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,953 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I have 4 Maap items: jumper, t-shirts and jerseys, all size M. I recently bought a jacket also in size M and followed the tips on the ‘what's my size’ link on the website but it didn't fit, it was extremely small. The problem is that they don't have any more and it was on sale, so Maap doesn't refund the money and I'm forced to buy another item that I don't want/need, and the mistake, in my opinion, was the brand's for having an item outside the size standard.”

Helpful Report

Posted 3 months ago

“Great customer support when you need it on that rare occaion. High quality products”

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Posted 3 months ago

“Issue resolved post-haste with the best outcome for the customer.”

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Posted 3 months ago

“Keg warmers were spot on size wise and winter comport wise”

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Posted 3 months ago

“Too expensive. Staff sometimes helpful sometimes nahh... could be better.”

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Posted 3 months ago

“I am referring to the Team Bib Evo in this review. Retail price of $355AUD. Now, they are certainly good quality bib shorts, as they would want to be, for the price. I have read reviews that claim these bibs are just as comfortable after 4 hours as they were when they first got on the bike. I have not found this to be the case at all, these bibs don't offer any advantage over other bibs I own that cost one quarter of the price. If you think forking out big money is going to be a magic bullet to improve comfort on your bike, thing again, save your money. I understand that for some people this is fashion and want people to know they spent top dollar on their kit, in this case, go for it.”

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Posted 3 months ago

“Item came very quickly Produxt is great is actually 2nd set I own so i already knew this.”

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Posted 3 months ago

“Hi, I ordered 3 weeks ago 3 items and I’ve received only 2 items and one is missing. I have no update from you and I don’t know when I will receive it.”

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Posted 3 months ago

“The Training Thermal LS was my fist purchase of a MAAP product. The fit and finish and quality of this garmet is exceptional. It won't be my last purchase of MAAP bike wear.”

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Posted 3 months ago

“good service and pricing. drops releasing very quick i suggest to slow it down a bit so we can financilly recover lol”

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Posted 3 months ago

“Maap has definitely the best styles and colors of all cycling kit brands, but I have also received the best product support from Maap whenever anything went wrong. Just went through a terrible product experience with Pedaled, so I am happy to be back at Maap again.”

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Posted 3 months ago

“I really enjoy the MAAP x LITP Pro Air LS Jersey 2.0. Decent quality and very comfort.”

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Posted 3 months ago

“Simple and clean service. Personal.”

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Posted 3 months ago

“Incredible fast delivery and excellent fit”

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Posted 3 months ago

“My favourite kit out there. Looks amazing. Super comfy. Fits is consistently perfect 👌🏻. I unfortunately needed to use the crash replacement late last year. Absolutely seamless process. Thank you Maap! Keep making dope kit and I’ll keep making bad financial decisions 😂”

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Posted 3 months ago

“Long time MAAP customer. Feel as though the quality has been dropping recently. Have had multiple quality issues with products.”

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Posted 3 months ago

“Coming back for more bib shorts. Everything perfect. Please bring back more stuff in Green!”

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Posted 3 months ago

“Awesome experience at Melbourne LAB!”

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Posted 3 months ago

“J’adore ! Toujours des équipements de qualité, du style, du confort, ajustement parfait et de l’aero. Pas meilleur selon moi.”

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Posted 3 months ago

“Although I'm a loyal customer to the MAAP brand, I often feel disappointed about the quality. The last shirt I bought had a fabric error and bibs I bought in the past were worn after only a couple of rides. The only asset worth mentioning is the design, which is quite unique compared to other brands. Customer service is not really best in class either.”

Helpful Report

Posted 3 months ago

MAAP is rated 4.6 based on 2,953 reviews