MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,074 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Great. I had a fall and they sent me a discount code to replace my damaged kit.”

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Posted 2 months ago

“Super fast delivery. The clothing is some the best around.”

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Posted 2 months ago

“Highly recommend”

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Posted 2 months ago

“Ordered my first product was super high quality fast delivery absolutely no problems”

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Posted 2 months ago

“I’ve had a chance to do both in store in Hong Kong and Melbourne and online. The experience with both was very good and easy. Very nice experience. My suggestions for improvement would be to allow Mastercard for online transactions and possibly slightly bigger shizing for on bike apparel. Thanks!”

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Posted 2 months ago

“Good Products VERY VERY expensive ! Def NOT for everyone as the design work for 50% of the gear is a little too try hard'ee. Staple items look and feel good”

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Posted 2 months ago

“Great customer service in handling Exchanges quickly.”

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Posted 3 months ago

“Quality is beyond my expectations, design stands out in the crowd. The colourway are superb!”

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Posted 3 months ago

“While the products continue to be of high quality, it was disappointing that I had to pay postage. This was due to my use of a gift voucher, which brought the total below the free postage amount of $250. Seems a little unfair!”

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Posted 3 months ago

“Seamless ordering process & great quality gear”

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Posted 3 months ago

“Stunning clothing and speedy delivery to NZ”

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Posted 3 months ago

“Great quality gear, delivered quickly. Excellent”

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Posted 3 months ago

“Customer support were prompt and efficient. Bibs are great.”

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Posted 3 months ago

“Very good service～Quick reply”

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Posted 3 months ago

“Great products, design language stands out and also the online experience / UX for purchasing and exchanging is smooth. Lastly the deliveries are fast!”

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Posted 3 months ago

“I’ve bought numerous things now from MAAP and the service has always been excellent. The gear fits lovely and their designs are also great. My only concern was with the ‘training gear’ style as only of my jerseys logos had started cracking but it was replaced. This is new happening on the other jersey I have after very little use. The Evade jerseys I have seem to be of a higher quality. That being said I only have MAAP riding apparel and would like to continue just using the brand as I love the fit, feel and style!”

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Posted 3 months ago

“Terrible serivce”

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Posted 3 months ago

“Good quality products but wish there was a cheaper shipping option. Happy to not have express shipping especially when I just want to buy smaller items”

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Posted 3 months ago

“I bought a jersey that was a size L which is my normal size. I used the sizing tool before placing the order which told me to proceed with an L. When I received the jersey it was quickly apparent that this size was no way near big enough (several sizes too small). Now I need to pay a $50 handling fee for an exchange. This seems quite unfair”

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Posted 3 months ago

“Nice product , very good quality , I love this brand”

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Posted 3 months ago

MAAP is rated 4.6 based on 3,074 reviews