MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,953 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,953 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I find MAAP is always so well made and designed. I’ve been getting into bike packing and now so few all-tarmac rides so the alt-road gear is more appealing. More than that MAAP design great items to wear off the bike. I appreciate their thoughtful details and that they look good too. A far cry than the usual athletic wear that makes you look like a spud”

Helpful Report

Posted 2 months ago

“The worst. I got a top and measured, but it was too small as the zipper came apart once it reached my breasts. Not only did I pay for postage . I am waiting for a refund as I have returned this top back. I got a gift voucher which is useless to me at 100 dollars, as there is nothing to spend on, and then I would need to pay postage again. I lose.”

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Posted 2 months ago

“Wysoka jakość zakupionych produktów . Bardzo dobrze dopasowana odzież . Polecam”

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Posted 2 months ago

“Design is good, high quality fabric, but the sewing quality could be better”

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Posted 2 months ago

“great products with great service (shipping and customer service). the only downside is a very expensive products”

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Posted 2 months ago

“Love the product the Pro 2 bib are the best bibs i have owned my wife has multiple sets as well comfortable for long rides great for racing and look the goods winning all round have just swapped from Kalas as no longer racing in a team been looking for a while and tried a few bibs these are the BOMB Products packed quickly but Aus post delivery was slower than normal this is beyond your control”

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Posted 2 months ago

“Fantastic pieces, delivered quickly, and and easy return for a piece that didn’t fit.”

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Posted 2 months ago

“All good overall, refund for returned items took a bit long”

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Posted 2 months ago

“I found a really great range of options in my size in the recent sale. I would have liked a non-express postage option to select from, and I had a much better success rate with right size after trying on physical samples at a shop here in WA. The size widget was way off in informing me about which size to buy.”

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Posted 2 months ago

“All good but not made for people with any muscle on their upper body”

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Posted 2 months ago

“The new kit is as always superb. Thankfully the UK weather has been kind so enjoying the style in all its glory 🥰”

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Posted 2 months ago

“Soft comfy and perfect for Sydney winters! Haven’t felt any windchill coming through hand the chamois is nice and dense but still comfy. Material is super soft and clearly shows you as part of the cycling elite. They have more of a race fit compared to other bibs so fit snugly but no issues if your like me (174/85)and sit between a L/XL.”

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Posted 2 months ago

“it was a great fortune to be able to buy from MAAP. The archive sale is such a treasure, and in addition to free shipping it is great for me with limited budget to spend.”

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Posted 2 months ago

“Great communicationa and prompt delivery”

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Posted 2 months ago

“Excellent quality jerseys. Up there with the best I've tried and I've tried most of the top cycling apparel brands. Customer service was top quality and I got a replacement for the correct size without hassle.”

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Posted 2 months ago

“Pruduct is great, however express postage for 1 vest is way too expensive.”

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Posted 2 months ago

“Last time I placed a large online order I was prompted to buy an extra pair of socks to receive a 15% discount and when I added the socks nothing happened. I messaged in the chat and was told I could receive 15% off the added socks only??? Did not seem like a great saving.?? Just after my big purchase you announced a sale (just my luck) I looked to get a few items and the minimum spend for free delivery was $250!!! Of course I added extra items to reach the limit but it seemed high for sale items.. shortly after this purchase my husband informed me you dropped the minimum spend to $150.. trying my best not to take these things personally. As a very loyal customer who spends with you guys regularly I can’t help but feel somewhat slighted!! Also I am still missing an item for the large order and am yet to receive an update on its whereabouts. Also my packages were always left at the door and now they are taken to the post office.. not sure if that is a MAAP issue or Australia post..”

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Posted 2 months ago

“High quality product and compression on Bib and Trikot is great value. I like the Maap design and colors. It is expensive but worth it”

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Posted 2 months ago

“Recently purchased the Team Evo Thermal Bib Tights and wore them for the 1st time in 3 degrees. They were very comfortable and kept me warm the entire ride. Very happy with the purchase and would highly recommend. I am in a 170cm/67kg range and the Size S was the perfect fit.”

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Posted 2 months ago

“Great product, premium finish and packaged to match.”

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Posted 2 months ago

MAAP is rated 4.6 based on 2,953 reviews