MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,899 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Had higher expectations but it turns out to be ok but not very comfortable bib”

Helpful Report

Posted 3 months ago

“Good fit and comfortable.. high quality material .”

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Posted 3 months ago

“Bought 2 evade pro base 2.0 jerseys in size M which I follow my last purchase years back and found the 2.0 version size is bigger, immediately I requested for an exchange to size S . Response was fast ask me to send back and replacement was done without any delay . Thanks for immediate action and the jerseys fitting is perfect, premium quality.”

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Posted 3 months ago

“Absolutely brilliant customer service – I’ve had a very positive experience and, thanks to their truly reliable and accommodating customer service, I now only shop directly from MAAP online.”

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Posted 3 months ago

“Loving my MAAP kit! Great fit, super comfortable, and the quality is excellent. The jersey and knicks wick moisture really well, the jacket is perfect when the weather turns, and the socks are comfortable on long rides. Everything fits beautifully and performs just as well. 👌🚴”

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Posted 3 months ago

“great service in the Sydney store, excellent advice in helping me find the right products, super attentive and a really good eye for detail in making sure everything fit great and suggesting different product lines for slightly different fits on similar items. Super happy and highly recommended”

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Posted 3 months ago

“The heel fell off my $500 shoes after 3 rides. Got super frustrated, wrote an email to MAAP, and Aaron replied and is so kind and so nice. Thanks for helping me get back up and riding! got some pad in the mail for me asap!”

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Posted 3 months ago

“First time that I bought a MAAP product. I am super happy with the Eclipse Pro Jersey. Very good quality and the fit is perfect. Highly recommended!”

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Posted 3 months ago

“MAAP is a very good online Shop. Almost every product is as good as I expect ot is going to be.”

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Posted 3 months ago

“10/10, quick delivery to dubai”

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Posted 3 months ago

“Quality is top notch and very satisfied with the jersey. Ordered online and shipping was fast (a little over week for overseas). Looking forward to more rides with my new kit.”

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Posted 3 months ago

“I have been purchasing MAAP for a number of years now. The kit fits great, always true to size and most importantly their sizing is consistence throughout the range. I have never had to second guess it. Always a solid pro when the shipping is quick and any warranty related issues are sorted urgently. 10/10”

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Posted 3 months ago

“All the garments I have purchased have been of the highest quality. Sizing and fit of bibs and jerseys is perfect. Both are comfortable and ergonomic. The padding in the bibs provides better comfort and cushion than other premium brands and I will not buy another brand from here on out.”

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Posted 3 months ago

“Best bibs I've owned. 8 hours on the saddle and feels like I barely rode. Fitb is also very good. Not the biggest fan of the jerseys that have a million maap logos branded over it. I stick with the minimally branded stuff. Jerseys do fit very well.”

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Posted 3 months ago

“Always exceptional customer service and great products. Quick shipping to regional area. Shame the price is so high.”

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Posted 3 months ago

“The most comfortable cycling bib shorts I’ve ever worn! The chamois is excellent quality, and I highly recommend them for long distances too. Orders always arrive within 2 days in perfect condition. I can't recommend Maap enough!”

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Posted 3 months ago

“Unfortunately, I had two defects in my first order from MAAP. Both of the chamois in the bibs I bought started to delaminate, with the textile separating from the foam padding. One of my complaints has already been resolved and I received a gift card as compensation. The other case is still being processed. The customer support is quite impersonal, but effective – I don’t mind that. It’s a shame that my first bibs were a dud, but the fit and feel are actually very good, and from what I’ve read the chamois issue seems to be rare. So I decided to order a few other products to test. What I can truly recommend are the jerseys. The fit is phenomenal and the compression is spot on. The sleeves are quite long compared to other manufacturers. Honestly, just a great product.”

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Posted 3 months ago

“Straight forward and good quality products”

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Posted 3 months ago

“Quick delivery and good customer service. Love the product.”

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Posted 3 months ago

“Easy. Great kit high quality. Only issue is shipping”

Helpful Report

Posted 3 months ago

MAAP is rated 4.6 based on 3,899 reviews