MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,493 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I had an issue with a sit of bibs, I contacted MAAP and was recommended to make a warranty submission. After several days, a new set of bibs was dispatched. Great service.”

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Posted 2 weeks ago

“My visit to the MAAP Lab in Sydney was excellent. The sales consultant that was assisting me was very helpful, knowledgeable & passionate about cycling. Also, the store was beautiful & the products were high-quality & aesthetic. I wanted to buy everything. I would recommend!”

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Posted 2 weeks ago

“My experience with maap is always chill.”

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Posted 3 weeks ago

“Great products, great purchase experience, fast delivery”

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Posted 3 weeks ago

“Look I honestly love the kit that I bought, it’s comfy, it’s compressive, it’s good, only thing that’s kinda pissing me off if after washing it following the care instructions, the threads love releasing themselves”

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Posted 3 weeks ago

“Ease of ordering and transaction process. Really appreciated the bundle incentive as it saved me some cash.”

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Posted 3 weeks ago

“Returned items for refund - process was easy and fast.”

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Posted 3 weeks ago

“Was really good to visit the MAAP.Lab in person. The staff were welcoming and explained new items just in stock.”

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Posted 3 weeks ago

“Everything apart from the shopping experience was exceptional. I found the switch from DHL to Australia Post frustrating given how much longer I needed to wait for the package to arrive (usually was here in 2-3 days). A shame to not be able to select the option to pay for faster delivery which I would have opted for.”

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Posted 3 weeks ago

“Good gear but different products sizes don’t align very well.”

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Posted 3 weeks ago

“Excellent gear, the best there is. Fast delivery and just overall great product and distrubution”

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Posted 3 weeks ago

“I had to return a jersey that didn't fit (I had ordered the wrong size by accident). The returns process was OK, the frustrating part was that I tried to contact MAAP as soon as I had realised my mistake but couldn't. The order shipped later next day I think, but I wasn't able to change it before it shipped. If MAAP has 1H hold period from ordre placement to processing that could help avoid situations like this.”

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Posted 3 weeks ago

“Good quick delivery”

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Posted 3 weeks ago

“Unbelievable slowest shipping i've ever seen. 2 weeks from west coast to east coast. When my bibs finally arrived they were the wrong size that I had ordered(bag marked "Small" with "Medium" bibs inside).Now they had to be returned and re-ordered. Even with "EXPRESS" 2-day shipping it took about a week the receive the correct size bibs. I love the clothing but don't hold your breath waiting for them.”

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Posted 3 weeks ago

“Experiencia única. Adquiro MAAP faz 4 anos. Produto de qualidade e preço acessível.”

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Posted 3 weeks ago

“The price for the product is high but so is the service and quality of the goods.”

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Posted 3 weeks ago

“Great, freindly staff”

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Posted 3 weeks ago

“A fantastic shopping experience”

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Posted 3 weeks ago

“Amazing quality and service”

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Posted 3 weeks ago

“As always great products that are functional and very aesthetically appealing”

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Posted 3 weeks ago

MAAP is rated 4.6 based on 3,493 reviews