MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,299 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“My number 1 go to cycling brand”

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Posted 3 weeks ago

“The kit is THE best out there, tried a lot of different ones (from higher priced to lower priced) and MAAP always exceeds the standard and expectations. Keep doing the good work! Rob A”

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Posted 3 weeks ago

“Great brand and quality”

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Posted 3 weeks ago

“Quality clothing. A bit pricey when not on sale which is the only thing holding me back from purchasing more clothing. Colour range is good but still very few options for brighter colours for better on road visibility.”

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Posted 3 weeks ago

“Product quality and selection is up there but expensive so only look for second hand MAAP now”

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Posted 3 weeks ago

“MAAP always provide with high quality products and when purchasing online, a seamless experience all together.”

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Posted 3 weeks ago

“Pretty nice kit, decent quality but probably not worth the price tag imo”

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Posted 3 weeks ago

“Flagship store lack of sizes and colour ways in stock was very dissappointing and resulted in a lost sale. At least I got to try on alternates to get a sense of size, but could not check if the colour way really what I see in the website.”

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Posted 3 weeks ago

“Kit come super fast to New Zealand And it’s the best most comfy kit I’ve worn.”

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Posted 3 weeks ago

“Great product, but I only own one Maap kit because of the cost.”

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Posted 3 weeks ago

“Large is not large, Large is medium size.”

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Posted 3 weeks ago

“Great site and good customer service.”

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Posted 3 weeks ago

“Rides are ace, definitely feels like I'm part of the culture. Maap clothing does live room for desire, the jerseys, while expensive are definitely some of the nicest I've had with plenty of options and styles that really hit it, it's unfortunate that I can't get around maap bibs with the cut being so low that I opt for black sheep with there zero bib and brace with bogata fabric. Additionally, I would be interested in more options or exclusives for the speed suits. As a primarily speed skater, I do have much love for a full suit that I can just layer vests or jumpers over. Maybe a long arm exclusive with the slight off colour stamp design?”

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Posted 3 weeks ago

“Love the Thursday ride....nice crew and ride leaders were very friendly.”

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Posted 3 weeks ago

“Your returns process sucks now. You take forever to 'approve' a return request, sometimes requiring me to reach out to support to push it along. Then when it arrives at your facility, it takes far too long to process the item - sometimes 2 weeks goes by and I have to contact support again to get my refund. Your return process used to be fantastic but all these delays and needs to reach out to get action has led me to shop with other companies for my kit.”

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Posted 3 weeks ago

“As per usual a friendly shopping experience. I always enjoy my purchases of MAAP kit, and I'll continue to highly recommend MAAP to my friends and family.”

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Posted 3 weeks ago

“I always look forward to visiting the MAAP stores when I can. I’d love for Melbourne to have more of its own Lab items - it’s the home of MAAP after all.”

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Posted 3 weeks ago

“MAAP isn’t just a cycling brand… it feels like a community. From the first ride kit to every interaction since, the attention to detail, design integrity and performance have been consistent and considered. The balance between function, art and modern aesthetics is what keeps me coming back, but it’s the commitment to progressing the sport and genuinely supporting riders that sets MAAP apart. You can feel the care that goes into everything, and it shows both on and off the bike.”

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Posted 3 weeks ago

“5 star Product 5 Star Service”

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Posted 3 weeks ago

“My first experience in the MAAP store and it was lovely! Super helpful and welcoming. Even enjoyed a lovely coffee while deciding on my purchases.”

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Posted 3 weeks ago

MAAP is rated 4.6 based on 3,299 reviews