MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,395 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,395 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I love the community my local MAAP Lab has fostered. The weekly group rides are great, and evevery time I come into the shop I learn something new about bikes and cycling. Also, the cycling kit looks great and is so comfy!”

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Posted 1 week ago

“very good. good Brand good Quality cycling gear”

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Posted 1 week ago

“Shopped in-store and the customer service was great and laid-back, offer of assitance and coffee straight off the bat. Nice atmosphere and design of the Collingwood store”

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Posted 1 week ago

“They ship out quickly, the kit is nice quality and fits well. True to size. Cargo pockets are a good size too.”

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Posted 1 week ago

“Awesome service, efficient, love my new top.”

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Posted 1 week ago

“Always well functioning and stylish clothes”

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Posted 1 week ago

“MAAP does an amazing job of running group rides that make everyone feel welcome and included.”

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Posted 1 week ago

“I would like to share feedback from our very first purchase with you guys, a large one at that nearly $1800. My 21 year old son Kai asked for the items from the family for Christmas. He is so happy with the products and mentioned that the shammy was the best he has ever had. Also loves how the bib short is even with the band around the leg. I have photos of Kai in one of the outfits at a crit race. Let me know if you would like to see them Kai competes in triathlons and has represented Australia at worlds. 2024 Spain and 2025 Woolloongong. This year Kai is aiming for a position in the under 23 Australian Triathlon team. So far this year he is off to a great start with 2nd at St Kilda and now races in Tasmania, Gold Coast and NZ in the next 2 months. After that he is heading off for 2 months with Luke Willin and Matt Hauser off to Europe racing in Vietnam, Madrid, around Spain and then Hungary before heading home. While he is on his journey this year I know he will take them with him and he will definently recommend MAAP to friends and colleagues”

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Posted 2 weeks ago

“The best and most comfortable kit”

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Posted 3 weeks ago

“I've been a MAAP customer for a number of years now, and mostly had very positive experiences with both the kit and the service. I recently bought the 'PAM' release which I love, but thought it was a bit rough not to be able to take advantage of a bundle deal when buying knicks, 2 x jersey and socks.”

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Posted 3 weeks ago

“The drink bottle I purchased arrived squished and was very hard to get back to its normal shape and still has some marks / dents in it. Happy been happy with pervious products I have purchased.”

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Posted 1 month ago

Hi Isobelle, Thanks for taking the time to let us know — I’m sorry your drink bottle arrived in less-than-perfect condition. That’s not the experience we aim to deliver. I’ve just checked stock for a like-for-like replacement and unfortunately we’re out of this bottle at the moment. To make this right, I’ve refunded the $30 bottle in full and sent you a free-shipping code by email, so you can choose a replacement bottle of your preference at no cost. We really appreciate you calling this out, and it’s great to hear you’ve been happy with your previous MAAP pieces. If there’s anything else we can help with, just let us know.

Posted 3 weeks ago

“Seamless customer experience whether shopping online or in store. Shipping is fast and items always meticulously packed.”

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Posted 1 month ago

“Love MAAP. So loyal to the brand due to amazing customer service. Yes pieces are expensive but if you have any problems then they are replaced or refunded. Worth the extra money”

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Posted 1 month ago

“Aeon bibs are the most comfortable bibs out there”

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Posted 1 month ago

“Rapid delivery good fit too”

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Posted 1 month ago

“Purchasing a jersey was an easy straight forward task.”

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Posted 1 month ago

“One of the best cycling clothing brand.”

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Posted 1 month ago

“Always good, no problems and short delivery”

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Posted 1 month ago

“I really like MAAP, but I wont buy off the website as they dont have PayPal or Afterpay.”

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Posted 1 month ago

“Very helpful support”

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Posted 1 month ago

MAAP is rated 4.6 based on 3,395 reviews