MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,299 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“great products happy with everything that I have purchased”

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Posted 3 weeks ago

“I recently had a great experience with MAAP. The ordering process was smooth, shipping was fast, and the packaging felt premium. The quality of the apparel really stood out—excellent fit, thoughtful details, and materials that feel durable yet comfortable on the bike. Overall, MAAP continues to deliver high-quality cycling gear that matches its reputation, and I’d happily purchase from them again.”

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Posted 3 weeks ago

“It's been great”

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Posted 3 weeks ago

“Perfect as always.”

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Posted 3 weeks ago

“Just loving every piece.”

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Posted 3 weeks ago

“Clothes looks great and fits well. Really some high quality cycling gear!”

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Posted 3 weeks ago

“All good, as usual!”

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Posted 3 weeks ago

“Fast delivery, best product quality”

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Posted 4 weeks ago

“I really like MAAP store! The design of the clothes is amazing in my opinion. Quality also seems to be great, but I haven't tried it yet to be honest. Customer service is one of the top. I would love to have more stuff from MAAP.”

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Posted 1 month ago

“I LOVE MAAP”

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Posted 1 month ago

“Incredible apparel. Best I’ve ever worn”

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Posted 1 month ago

“Always great. Lab Sydney store is unreal and has welcoming staff.”

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Posted 1 month ago

“Rally like the fit and the technical solutions in my new pieces”

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Posted 1 month ago

“Great products - great service”

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Posted 1 month ago

“Excellent quality products delivered in a very timely manner”

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Posted 1 month ago

“I needed to return an item as it was the wrong size. It was an easy process and my return was returned and processed quickly.”

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Posted 1 month ago

“MAAP was very supportive of my 'new kit discount' after a kangaroo took me out on the gravel bike and I shredded my favourite MAAP kit, destroyed my MAAP helmet and disintegrated my MAAP glasses - oh and broke my hip!”

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Posted 1 month ago

“Shopping experience was all right. The order was dispatched quick. Only the return and refund time is more complicated than with local online shops in Germany. Still everything worked out well. It just took long. I love the products, but I’m not a fan of the maap shop. I prefer buying from other retailers. For how expensive and exclusive the products are, the service and terms of the online shop are not equivalent.”

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Posted 1 month ago

“The response time is consistently long. There is a huge gap between me posing a question and getting a corresponding response back.”

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Posted 1 month ago

“Ciara is very nice and patient in helping me solve the problems. Perhaps the size of your font in emails should be larger; it will be more readable.”

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Posted 1 month ago

MAAP is rated 4.6 based on 3,299 reviews