MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,072 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,072 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No direct shipping to Ukraine. I need to return an item now, but it costs extra money. Shipping intermediate service from Europe to Ukraine costs extra money and extra time. Slow support. Mostly good products though, but pricey. Strava discount codes expire too quick, can't use them on many items this year for some reason. Terms are not buyer friendly. Return process is frustrating and not very clear, too much time spent on this.”

Helpful Report

Posted 3 weeks ago

“I've had zero issues with any of my kit or with purchasing online. Very satisfied. I also won a trip on MAAP and Zwift to Australia which was amazing and such a good time! So I am very happy with the brand and highly recommend for it's quality and community leadership”

Helpful Report

Posted 3 weeks ago

“Thank you guys!”

Helpful Report

Posted 3 weeks ago

“Fast shipping and a lot of sale 😀”

Helpful Report

Posted 3 weeks ago

“Best costumer support services, I had an issue with my first bib and they did the exchange right away.”

Helpful Report

Posted 3 weeks ago

“Great service and quick delivery of quality product. The new fabric of the Alt Road jerseys is great for big days in the sun”

Helpful Report

Posted 3 weeks ago

“Great kit, arrived super quick.”

Helpful Report

Posted 3 weeks ago

“Perfect as always.”

Helpful Report

Posted 3 weeks ago

“I shipped my product to Australia because the shipping fee of $75 AUD to the UAE is absolutely insane.”

Helpful Report

Posted 3 weeks ago

“Extra good quality and looking cycling clothes. And excellent service while exchanging sizes. Received a new vest while the old one was still on the way back for them.”

Helpful Report

Posted 3 weeks ago

“First time purchase didn't think I was lean or skinny enough for Maap . 2XXL fits great my fav piece of kit encouraging me to drop a few more kgs”

Helpful Report

Posted 3 weeks ago

“I like the constant evolution of the products at Maap and the perfect fit.”

Helpful Report

Posted 3 weeks ago

“Ordered a new jersey for my wife as a thank you gift - it was delivered promptly and the quality is always excellent and she loves the jersey.”

Helpful Report

Posted 4 weeks ago

“Supreme apparel, technical mastery.”

Helpful Report

Posted 4 weeks ago

“Everything is great!”

Helpful Report

Posted 4 weeks ago

“Having to pay shipping on a satchel (2x caps) which were over $100. Quality gear over priced. Sucks you are making every day cyclists pay for your word tour team inclusions. No loyalty benefits like say an MJ Bale who reward their repeat and dedicated customers.”

Helpful Report

Posted 4 weeks ago

“Exceptional professionalism. So happy I went to the Venice store in LA. Great staff and they were super helpful. Customer service online is next level. You get what you pay for in buying quality gear. And even more with MAAP! I’m stocked up!”

Helpful Report

Posted 4 weeks ago

“Great team jersey, unique design that stands out and well ventilated.”

Helpful Report

Posted 4 weeks ago

“Very fast shipping to NZ and good quality garments.”

Helpful Report

Posted 4 weeks ago

“Really well-fitting shorts with an excellent, low profile chamois that is super comfortable on long rides. The only downside is the band on the legs is pretty firm and potentially gives the sausage effect.”

Helpful Report

Posted 4 weeks ago

MAAP is rated 4.6 based on 3,072 reviews