MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,886 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“All MAAP kit is excellent, and if there are ever any issues the customer service team is very helpful in resolving and providing a replacement item if due to a quality issue.”

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Posted 4 weeks ago

“Good value sale item”

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Posted 4 weeks ago

“Great piece of garment”

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Posted 4 weeks ago

“Gear has improved a lot over the years well done. Website is easy to navigate and shop, although it's hard working out the fabric weights of items at times. Sizing is always on the smaller size not sure the Australian consumer is a S or M.”

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Posted 4 weeks ago

“Always excellent product. Despatch and delivery quick. The size helper was spot on with my new winter long bibs fitting perfectly. They are very comfortable and I am happy with my purchase.”

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Posted 4 weeks ago

“Pro Bib best chamois!!”

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Posted 4 weeks ago

“Quick shipping and responding to my email regarding an issue with the product.”

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Posted 4 weeks ago

“I wanted to like the bibs, but the leg grippers are a bit too tight and create that “sausage leg” effect. It’s not very flattering or comfortable, especially on longer rides. Unfortunately, I can’t size up because the next size would be too loose around the hips and butt, leaving too much excess fabric and not enough support. The fabric quality itself feels decent, and the chamois is great but the fit just doesn’t work well for my body shape. Might work better for riders with slimmer thighs or a more proportional lower-body build.”

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Posted 4 weeks ago

“The product quality is excellent, exactly what I expected from MAAP. Although there was a delay in shipping, their customer service team responded quickly and handled the situation with professionalism. I really appreciated how timely and efficient the support was—great experience overall!”

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Posted 4 weeks ago

“Equalise Pro Air Jersey 2.0 - great jersey. Took M and it fits perfectly (177cm, 71kg), snug but just as it should be. For comparison, evade jersey is dize S for me.”

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Posted 4 weeks ago

“I’m always delighted about this product however, the issue is on the local delivery company -DHL. Many times they usually make excuses not to deliver the items on time. It takes you to constantly contact them which usually results to a certain degree of arguing with them before your item gets delivered.”

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Posted 4 weeks ago

“I ordered a Draft Team Jacket & Vest. Both arrived promptly. I’ve worn both…the Vest is perfect & the Jacket is slightly oversize (I’m always an XL in jerseys & jackets..but this one seemed a bit loose in the arms, not that it’s too much of a concern, as it’s very comfortable & quite a bit warmer than I anticipated, which is a good thing. Overall, I’m very pleased with my purchase.”

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Posted 1 month ago

“Best customer service in the southern hemisphere”

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Posted 1 month ago

“I really enjoy the comfort that MAAP apparel brings. I hope to see more casual riding T-shirts or shorts with pockets and functional features—especially for urban commuting. If possible, it’d be great to have more stylish cuts and design elements too.”

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Posted 1 month ago

“Good sales andeasy website to navigate. super quick despatch with good comms”

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Posted 1 month ago

“It has always been a pleasure experience buying from Maap.”

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Posted 1 month ago

“Sehr angenehm zu tragen und ein tolles Design.”

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Posted 1 month ago

“Always a pleasure ordering from MAAP. Items are well packed, delivered quickly, and everything I have purchased thus far has fit perfectly and the quality is good. The thing I've found though, is not to delay if you see an item you want and it's in your size. If you hesitate, you've blown it. Act quick. Next time you look, it will have sold out!”

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Posted 1 month ago

“Lamentablemente al seleccionar Pro bib 2.0, me equivoqué en la talla y la badana es muy delgada.”

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Posted 1 month ago

Hi Germán, Thanks for taking the thanks for taking the time to let us know about your experience with the pro bib 2.0. You can exchange if the size isn't right, just head to our return portal here: https://returnseu.maap.cc/#/ Hola Germán, Gracias por tomarte el tiempo de contarnos tu experiencia con el pro bib 2.0. Puedes cambiar si el tamaño no es el correcto, solo dirígete a nuestro portal de devoluciones aquí: https://returnseu.maap.cc/#/

Posted 1 month ago

“Customer service is great. Had a quality issue on one item in my order and was resolved in a timely manner. Only gave a 4 stars as their online form needs to be updated as the instructions are out of date but customer service did provide some guidance on what to do via email.”

Helpful Report

Posted 1 month ago

MAAP is rated 4.6 based on 2,886 reviews