I am a little conflicted with this review. The quality of the items received and promptness of delivery has been excellent. However, the 'ethics' of the invoicing/charging is questionable and the customer service extremely poor by comparison to other cycling apparel providers. I recently purchased bibs, jerseys and socks to which end a bundle discount was applied to the cart, however the transaction was completed with my bank for the full RRP value without the discount shown in the checkout. i have contacted customer services twice about over 5 days and I'm yet to receive any response. If ever there has been an issue with Rapha items by comparison they have responded within 24 hours - without fail. THis is really poor form.