Ordered a generator for £1,000, 5 days later told its sold out and wont be available for 6 weeks. I told them to cancel the order. I get told it will take another 5 days for a refund.I get a message to confirm my oil for the generator will arrive today,phone them up to explain it was the whole order to be cancelled, they said they forgot. I go onto their website and see the same generator for sale today,I call them up to explain they are advertising goods that they knew 5 days ago they could not provide, they told me its not their fault, I said it is your fault because you are knowingly advertising expensive goods knowing you wont have any for 6 weeks, their customer service guy refused to accept responsibility and continued to ignore the issue of their I.T guy not changing the website product to sold out as no big deal. I would love to know how many customers have ordered the same product and being lied to, even if it was twenty, thats £20k of money they get to loan for 10days for free, knowing full well that they have no chance of getting stock, corrupt company. My phone call ended by them putting the phone down.
2 years ago
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Machine Mart has a 1.8 average rating from 249 reviews

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