I have been a long time subscriber 10 years +. Since April 2020, I have not received any issues from my pre-paid subscription. I keep getting boiler plate responses "We have checked our records and can confirm all the issues have been despatched to you, and can only assume they have been lost within the postal system." Nonsense!!! I could see an issue or two, but not losing 8 issues! I suspect they are in financial trouble. I will not renew with this company, as I find them disingenuous and disreputable.