4 weeks I’ve been trying to resolve an issue with missing issues that I am still paying for. I’ve lost count how many time I have contacted the customer service team and I keep getting told that the issue is being rectified and escalated, I’ve been told this over 15 times now. Agents fail to phone back when promised. A total joke of a company. The worst experience with a company that I have ever had. I’m still being promised the problem is being sorted and like an idiot I’m waiting for a call back that will not come. Thanks Amanda for failing to call me back last week you’re just another in the long line of clueless lying employees that shouldn’t be allowed near a telephone or computer. Somebody high up should take control of the useless muppets that work for these clowns. Avoid and buy direct through iTunes or your local magazine retailer.