Andrew Grech
I placed my orders for ImagineFX at the end of august. Quick confirmation and expected arrival date. I am still yet to receive them. Customer service is terrible - they do not reply to emails, I have provided all the information necessary, receipts and proof of payment. I call over the phone and they just say they cannot find my orders, I send the information again and no reply. It feels like and endless loop that will never be resolved. I. want to raise a PayPal dispute and get my money back, but I also want the issues. It's a shame, MyFavouriteMagazines who distributed the magazine before had perfect service, they have now been bought by Magazines direct and you cannot even call it a service!
4 months ago
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Magazines Direct has a 1.11 average rating from 142 reviews

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