I am completely appalled by the service that I have been given by magazine subscriptions. I ordered two annual subscriptions for my two boys as a surprise present and have heard and received nothing in the post. I have contacted you twice and got a rubbish email back from a gentleman who couldn't even spell my name correctly. I replied with the details he needed and again I have heard nothing !!!!! This is just the most awful customer service I have ever had, I am still waiting for some response after spending a lot of money on two magazines. I also have two very very disappointed little boys, thanks for absolutely nothing !!!!!!! PLEASE SORT THIS OUT AND OFFER MY TWO BOYS SOMETHING BY WAY OF COMPENSATION !!!!!!!!!