Ya, read the reviews before using this site. I'm currently on hold (have been for about 10 minutes) to find out my order status. I placed my order on the 17th (it's now the 29th) and around the 20th or so I received an email that my quality was not good enough on my logo so I can either send in a new puc or do nothing and they will print it as is. I sent back an email stating I didn't have another picture to use so go ahead with printing. I have received no response and when I track my order, it says it hasn't been created yet. WTF. Do not use this company. Apparently their customer service is also sgit, we are about to see if they ever decide to answer.