Ordered three magnets to use on my son's car during his COVID-style graduation "parade". We were shorted one magnet. I called and they requested I send pictures of the shipping box, so I complied and sent. Then, the best they could do is refund me for the item I did not receive. A month goes by and no refund. Followed up again via email chain and no response. Had to call the company again. They admitted refund not applied, although they don't know why. Awaiting refund yet again. I don't expect my whole order free, but the fact that the only resolution they offer is to merely refund me the item I didn't receive seem weak. Even a small additional credit would have went a long ways to making up for the fact they messed up...multiple times. I suppose the name of the company should have been a warning sign. :(