I have recently bough a bed frame form the site and when it did arrive, not only was it faulty but it did not come with bed slats. When checking the product page after, I saw that on it it clearly says that mattress is not included and then that spring bed slats are recommended. When I called to ask what that was about I was told that that is how all beds in France are sold (as a UK customers I some how should have guessed that I suppose) and by the wording in the as, again I should have somehow known. They did not offer to send slats ( I needed to pay an extra £200+ to make the product usable) and didn't even offer to amend the wording on the site. Be aware and stay away.