I have ordered an item back to April and still have not received it. They have not even dispatched it after 2 weeks. I contacted their customer services and what they asked me is to wait for the confirmation. **************** 17 May 2021 After I spoke to 3 people from customer services and hearing them promised me the item will be sent as soon as possible, I still have not received the confirmation of delivery. The item is still in their warehouse and has not gone out. I have asked them to transfer me to their manager and they said no that is not possible. Their customer service team is useless and can not do a single thing besides asking you to wait. I will definitely not order anything from them again and I will advise you not to do that. They are a bunch of scam and the only way they do business is asking you to wait and wait!