Do you think it's OK to cheat and not deliver on promises? I bought a gift card from the MDM website in March 2022, you do know that gift cards are bought as a gift, don't you? Due to the fact that the gift card cannot be used in Italy, my friend has been waiting for a very long time to receive his birthday gift. And so it's the end of October. It's been 7 months, they haven't returned my 200 euros (although they confirmed the compensation in writing twice), they haven't offered me alternatives, they've ruined my friend's gift dreams. And stole my 200 euro. Why is MDM so poorly organised? When will my complaint reach a real manager who can offer me a solution to my problem? I believe that 200 euros is money to be earned; and a gift card is joy and freedom of choice. And Maison Du Monde turn it all into distrust and hatred for their brand, and the people who work there.