Ordered furniture items totalling over 1000 euros. Upon delivery of the items directly from Maisons du Monde, a nightstand (mesita de noche) was found to have a cracked top. The transport company said they would return it and submit a refund request. Absolutely nothing happened. It is impossible to contact anyone, it is just a circular loop saying that the order cannot be canceled online, the phones do not answer, the chat is never open. I sent several emails to the general email address that I found online asking for a refund for the returned item. It is now 3 months later and I have just received an email saying that they have received my broken mesita de noche, and they will not provide a refund because the return does not conform to standards. Absolute thieves! They stole 100 euros from me outright, and I have nothing to show for it. The other items that I received are just okay, rather poor quality.