Horrendous and disgusting service by a bunch of incompetent liars. I have been waiting for 2 months now for them to collect items I've returned. I have sent countless emails - the majority of which are ignored. Those that do receive a reply tell me my items will be collected within 3 days and that my case has been escalated to the manager who is trying to resolve it as soon as possible. I have received 10 responses like this over 6 weeks. I have never encountered such incompetence before. It's shocking how a company like this blatantly and publicly steals from their customers. Warning to all: DO NOT BUY ANYTHING FROM THIS COMPANY.