I ordered a small chest of drawers on 27/7/2020. £70 (including delivery) for a small carved side table. I received an email to say it had been despatched on 29/7 and that the shipping partner, Chronopost, would be in touch with me about delivery... then nothing. The estimated delivery was 31/7- 13/8. No communication from either company and no delivery of my item. The item was still available to purchase from their website during this time. I waited until the 13/8 to message Maisons Du Monde just incase. Again the item was still in stock online (I checked before messaging). They took 7 days to get back to me to say, it was despatched on 29th June but in fact now the item was sold out and I would receive a refund In 10 days. I had NO communication from either company and it had taken me messaging them to get this refund. If I hadn’t they would still have my money, I would have no refund and no communication at all! To top it off the end of their reply said ‘We hope you’re not too cross with us’ How patronising! I am a returning customer to Maisons Du Monde. I have purchased furniture/home accessories from them several times. I don’t feel that I will consider this company again in the future after being treated this way