They are taking orders for Christmas knowing they have no way possible of delivering them and no intention of telling you until you ring them and are prepared to be on hold for 40mins+. Their operative also told me their warehouse staff know nothing about wine, so rather than "send you an appropriate item to the same or higher value" as their website suggests, they simply short ship you. Ironically, while being told my delivery gift will never reach my parents in time for Christmas, they were still selling the same package on their website, so basically a fraudulent offer guaranteed to disappoint you. Shambolic and well worth avoiding!