I was sending a gift to a family member. I noticed within minutes of ordering I had one digit wrong on the address.
I immediately telephoned Majestic to ask them to correct the address.
The person I spoke to was unable to correct and said they would try to cancel my order but they could not guarantee.
I asked them if there was anyway to assure that this order would not be delivered to the wrong house but I did not receive a positive answer.
I wrote to Majestic to complain but received a reply basically to say this is how their system operates. In other words tough if you make an error.
They did cancel the order but needless to say I didn't re order with Majestic as I don't feel I can trust them to be helpful.
3 years ago
Majestic Wine has a
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from
52
reviews