Hi, this was my very first time buying this product and i had a horrible customer!!! I placed 2 sepparate order as I noticed i was missing something and received only 1. I was under the impressions that it was on the post office being delayed so i wait to see...a few days passed I contacted Makari and was told that the will look into it. I was sent an email to follow a claim to receive a refund or what I originally ordered. I am still waiting on my order of $ 170ish and called their number NOTHING!!!! I even got the owner's cell phone and still no answer. I truly dont see what good of a product or business to have if your customer service is bad!!! basicly I was robbed and receiced only the pimple cream. I hope this informations can help me get my money or the products that I paid for because money is hard to make and people are losing their jobs right now......