This organization as a whole can not be trusted. Right down to the employees. Use to shop in stores for years and that went to hell. Tried online which I never thought was a worse experience. No accountability across the board. More lost items, electronics that don't work, or their fall too is abandoned. You are actually better shopping with ebay where as a buyer you are covered in the event of fraud which seems to be common place with this organization. Just look at their Better Business Report where there is 10% resolved issues out of 100%. That pretty much says it all. What is abandoned is any morals anyone must have to work for this place. "Putting people to work" on the backs of others. That should be their moto. I'm surprised they haven't been shut down yet.