I would like to stay anonymous due to fear of retaliation as I’m still receiving services through Goodwill case management.  For the last  3-4 weeks my case manager Maria Rodriguez and her lead Nessa have been so disrespectful and degrading to me.  I’m a domestic violence survivor and I suffered from really bad PTSD from that.  The way I have been treated by Maria and Nessa has been so degrading, the way they talk down to me because of my past has made me relive that abuse.  I have been through Goodwill services in the past and never been treated like this.  Isn't Goodwill’s mission to help people that need it and that are really trying to do better for themselves?  I know there’s others that have gone through this with them but are too scared like myself to say anything because of retaliation. I do have to say that during all this there has been one person that from the beginning during my Intake appointment has treated me with so much respect and has help me out more then my case manager. Ms Dora and the team that works with her never judged me or degraded me in anyway. Ms Dora has been one of the most caring  person I have ever meet and tries so hard to help others. I have seen it.  Goodwill needs a lot more people like Ms Dora she is the definition of Goodwill mission.