I am in same boat as other reviewers . I ordered 4 items .. but I paid through PayPal. I did not recover a tracking number or an email indicating items would be shipped. I have now opened a case with PayPal in hopes of having a full term . I have ordered items from Mango Canada and have had no issues . Great tracking and email communication . Return labels are provided for On my PayPal transaction it’s says Casa Bonita .., no mention of Mango This is a learning experience mango outlet should be shut down . I will provide more once I get sone information back from pat pal.