If I could give ZERO stars for the customer service this company provides I would because 1 star is too much for the experience I had with them. I am a Canadian customer, therefore, once the product is delivered, I am required to pay duties and taxes on the product. No problem there. I order one shirt and one pair of pants. I received the shirt but no pants. When I contacted the company, they said the pants were sent Ina separate shipment. Problem is, this company made a mistake and wrote both the shirt and pants on the first package delivered to me, therefore I paid duties and taxes on both items when I only received the shirt. Then the pants arrive and they are asking me to pay duties and taxes on BOTH items AGAIN. When I contacted customs, they told me that Manière De Voir were obviously at fault for labeling both items on the first package and the only way to fix the issue is for their company to reissue two invoices separately per package instead of both items on one invoice. I have spoken to about 10 different people through email at Manière De Voir and every single one refuses to fix the problem and keep telling me they don't deal with custom issues. I've asked them to pick up the phone to call me as everytime I reply to their emails, a different person replies back with zero knowledge of the issue and I have to sit there explaining the issue over and over again with the same result... But still two months later, no call. Shame on them for their terrible customer service and being ok with their loyal customers being ripped off and double paying when all they had to do was reissue the invoices correctly. I would NEVER EVER shop with them again.