Manière De Voir Reviews

Name: Manière De Voir
Rating: 1.63

1.6 Rating 239 Reviews

14 %

of reviewers recommend Manière De Voir

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Metrics

1.6

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Manière De Voir 1 star review on 31st July 2025

Anonymous

Manière De Voir 3 star review on 4th April 2025

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Manière De Voir 1 star review on 18th March 2025

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do Not Order from them, I had to reach out to them just to ask about my refund, they couldn't give me one because of the 14 day window, FINE. So they gave me a gift card yesterday and it didn't work, they told me to send them photos for proof note the card said it expired 2026, they continued to say it expired and they couldn't reactivate it... you guys gave it to me yesterday. DO NOT BUY!!”

Helpful Report

Posted 1 day ago

“I faced a tough situation when my account got blocked following a withdrawal request. I was concerned about losing my investment. Thankfully, Mrs. Mercy and her team provided excellent support. They kept me informed, worked fast, and helped me recover my money without any issues.”

Manière De Voir 1 star review on 8th July 2025

Helpful Report

Posted 3 weeks ago

“TERRIBLE customer service. Oversized clothing! After placing a return, all I wanted was my money back. I had to go back-and-forth with the representative because they were not willing to give me it even after I had sent the clothing back! After a month, they finally agreed to give me store credit, and when I finally get around to using them, they expired on me and they WONT re-issue them! They didn’t even last 6 months! Terrible experience. Passive aggressive customer service.”

Helpful Report

Posted 1 month ago

“I spent $500 on only two items - neither of which appeared how they did online. I requested a refund and got emailed a refund code to scan at my local post office. It was in a format I had never seen before, but I still took time off work to visit 3 post offices - all of which said there was an error with the code. I reached out multiple times to the support team, who said they couldn’t do anything unless I took more time off work, went back to the post office, and took a photo of the workers’ screen showing an error (which would be unlawful in Australia as post offices are government buildings with many privacy rules). All I asked for was a regenerated code to try again, but my request was continuously denied. I cannot take time off work to visit the post office for no reason, and I have received no help or other solutions from the support team. $500 down the drain and I am now following this up with my bank and the Australian Fairwork Ombudsman for a refund based on Australian consumer laws. Please do not buy from this brand as refunds are difficult and items do not appear as they do online (both sizing and quality).”

Helpful Report

Posted 1 month ago

“Please order with caution!! I placed an order in February for $190 pants. I never received the pants and opened a claim with my bank. Mainers said they would do an investigation, had me sign a paper, and said I’d be contacted by the authorities. They also said they would send me a replacement, I just needed to close the claim with my bank. None of this happened. After several emails back and forth, I’ve come to the conclusion they tried to steal my money. I am reopening my claim with my bank and will report this wherever I can. The clothes look nice online, but this is a complete scam.”

Helpful Report

Posted 1 month ago

“Horrible customer service. I feel like they barely read my messages, just throw information at me to shut me up. If you have a longer conversation, the previous messages will not be read. Only when I lose my patience after 20+ messages and I start threatening, they will kinda take me seriously. For clothing this expensive they should step it up with costumer service. I also saw on their website that they give priority customer service to customers who spend more? Seems unfair, since everyone is a paying customer.”

Helpful Report

Posted 1 month ago

“Extremely Disappointing Experience - Avoid This Store! I placed an order for a top and bottom set but received a bottom and a jumpsuit instead-completely different from what I ordered. To make matters worse, there was no communication whatsoever informing me of any substitution. I returned both items promptly, but only marked the bottom on the return form, as I never received the top. Marking something I didn’t physically have felt dishonest. I waited over a month with no updates. I sent three separate emails only to receive generic responses citing their 7–21 day return policy, with zero acknowledgment of their mistake. Finally, I reached out via Instagram to escalate the issue. They insisted I provide a postage receipt, even though I shared clear evidence: screenshots from the DHL tracking app showing their own return label and tracking number marked as delivered to their warehouse on April 8th. Even with this proof, they wouldn’t acknowledge the return. I had to send a strongly worded message suggesting that their behavior seemed like scam tactics. Only then did I receive a partial refund—for the bottom only. Their reasoning? "The top part was not marked as a return." But how could I mark a return for an item I never received in the first place? This experience was a logistical nightmare filled with poor communication, refusal to take responsibility, and an alarming lack of professionalism. I absolutely do not recommend ordering from this store. If you value your time, money, and peace of mind, stay away.”

Helpful Report

Posted 2 months ago

“Did you lost your money on this site? Kindly report to paybackintld @ gmaıl. Com. They are live on whatsapp: +44-7 9085 45298.”

Helpful Report

Posted 3 months ago

“14 Day return policy, no exchanges. Theyre more focused on profit than customers. $100 an item and g’luck with how it fits.”

Helpful Report

Posted 3 months ago

“Terrible customer service. Wrong sizing. Have to pay to return and good luck getting a refund. “Elle” is horrible to deal with but this is probably just the name they use for all their customer service reps. Buyer beware!”

Helpful Report

Posted 4 months ago

“Unfortunately, I wish I seen the reviews on returns before I purchased a jacket from this website. I ordered something too big and returned it, had to pay for shipping myself and it’s been over a month with no resolve. Their customer service is terrible and now they are saying the tracking number that was generated by their return portal is not the correct tracking number. I think it’s a scam company and you should not order from them.”

Helpful Report

Posted 4 months ago

“Literally the worst online store ever. Never get a refund when you paid the shipping for both way.”

Helpful Report

Posted 4 months ago

“Hear me out AUSTRALIA! Be extremely careful buying anything online at this company, their sizes are not reliable and they will make you pay for the return yourself, even if was not your fault. I had 2 bad experiences with this company in the last few months. Both times I used the size instructions on the website and didn’t not worked out. This customer service is a nightmare, it takes days for them to reply. I had my ticket closed while I was still waiting for a response, I had to send follow up email to get a response for something I asked 4 days prior. Only to not have all my questions addressed. Honestly, if you buy be prepared to deal with a very unprofessional customer service that will not help you in the end.”

Helpful Report

Posted 5 months ago

“Absolutely disgusting level of customer service from this company. Lazy and unhelpful employees. If you ever need to send something back don’t count on them being able to help you or even getting the package due to their process of sending it it’s so dumb. Just absolutely atrocious experience and I’m out almost $200. Will report to better business bureau.”

Helpful Report

Posted 5 months ago

“i bought three pants from them. the pants looked very nice but the buttons on two of them broke after the first wash”

Helpful Report

Posted 6 months ago

“Absolutely terrible service when returning an item …. I’m now in contact with consumers ombudsman. I’d never purchased anything again from this company. They look for any excuse not to refund you back .”

Helpful Report

Posted 6 months ago

“The recent reviews must be fake because it’s disheartening to say, this is a horrible company to shop with. The items are nice but if you get the wrong size, you will never get your money back even if you return the items, you will have to go through your bank. The customer service reps are condescending and lazy. No one seems to want to help. I will NEVER spend my money there and it pains me to write this considering this is a black business. But business is business. I’ve given them plenty of chances and they owed me more than $400.”

Helpful Report

Posted 6 months ago

“Scam. Over 2 months. They made me pay for return shipping and it's been over 2 months and countless unhelpful emails and they still have not returned my $477.”

Helpful Report

Posted 6 months ago

“This is a wannabe high fashion site. many of the clothes have faulty zippers, hard to latch clips and hasps, items that break upon first use. Do not be fooled by the advertising and glamour shots. And dont ask about returning an item! Very fine print on every sale, always changing return guidelines, and no offer to exchange EVER. One of our purchases was over $1500 and they had issues with their return portal that did not allow us to return and rebuy 1 SINGLE item from the order. When reached out to them, they stated it was 5 days past due, and nothing they could do. Requested us to return it to the UK for $58 in shipping costs at our expense which the shirt was $60. They will not, and do not care about customers, nor the issues they create to hinder customers no matter what you spend. We could deal with some quality issues, if service existed, but it does not. This is the classic "we are high fashion, We look high fashion" but we do not function high fashion, because we are not. They are in a warehouse with 3 people in customer service. Stay away if you are not willing to deal with whatever shows up, wait for their giveaway sales that show their true pricing. 50%off is the routine here, think Marshalls, or Ross with supposed "high fashion" only thing missing is a long line.”

Helpful Report

Posted 6 months ago

“The worst company I've ever dealt with in my whole life. Won't return my refund after sending the item back and it's been 2 months. Keep giving me the run around. No number to call them either. DO NOT ORDER FROM THEM. I will never see my $250 Shame on you for being a company that doesn't honor your customers.”

Helpful Report

Posted 6 months ago

Manière De Voir is rated 1.6 based on 239 reviews