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Anonymous
Extremely Disappointing Experience - Avoid This Store! I placed an order for a top and bottom set but received a bottom and a jumpsuit instead-completely different from what I ordered. To make matters worse, there was no communication whatsoever informing me of any substitution. I returned both items promptly, but only marked the bottom on the return form, as I never received the top. Marking something I didn’t physically have felt dishonest. I waited over a month with no updates. I sent three separate emails only to receive generic responses citing their 7–21 day return policy, with zero acknowledgment of their mistake. Finally, I reached out via Instagram to escalate the issue. They insisted I provide a postage receipt, even though I shared clear evidence: screenshots from the DHL tracking app showing their own return label and tracking number marked as delivered to their warehouse on April 8th. Even with this proof, they wouldn’t acknowledge the return. I had to send a strongly worded message suggesting that their behavior seemed like scam tactics. Only then did I receive a partial refund—for the bottom only. Their reasoning? "The top part was not marked as a return." But how could I mark a return for an item I never received in the first place? This experience was a logistical nightmare filled with poor communication, refusal to take responsibility, and an alarming lack of professionalism. I absolutely do not recommend ordering from this store. If you value your time, money, and peace of mind, stay away.
1 month ago
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Manière De Voir has a 1.6 average rating from 236 reviews