Poor quality clothing. Customer service did not handle returns promptly. They wanted me to return faulty item in store for something I purchased online. Emailed their CEO and they offered a gift card. Complained again and I will get an email from HSBC within the next 3-5 working days to enter my details into the portal and finally get a refund. Horrible company to deal with. Lost yet another customer!
4 years ago
Marks And Spencer has a
2.8
average rating
from
2,277
reviews
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