Having been a regular shopper with M & S for many years I am increasingly disappointed with the quakity of the items now been sold. In the past 2 weeks I have had to return 4 pairs of trousers due to very poor fit in what are clearly 'skinny fit' and not 'regular'. Previously this exact item had been bought and worn with ease. The fleece jacket also had to be returned and 2 sizes smaller ordered. The blouse I ordered was 2 sizes too small, the fabric felt cheap and the buttons poorly stitched. To add insult I then had to print off my own returns label and a postage label. This wonderful store is sadly on track to follow so many others, but this is not due to Covid. It is down to the buy cheap mentality when M & S has always been about quality. You want cheap - the market is flooded. Quality? Go to M & S, buts its a gamble.