My experience with Marks and Spencer delivery has been terrible - they use Hermes and when you try and order multiple things they come on different days, meaning you have to continually liase with hermes. I have lost items (because I asked Hermes to leave the item in the bin outside my house and it was gone by the time I had managed to come home). I have not been offered any refund on the items that i never received. I really expected a better service from them rather than having lost substantial money and time.
4 years ago
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