Ordered a console table in January and it didnt arrive for 3 months. I kept getting calls from the UK saying our product isnt in stock yet and the delivery will be delayed. I asked them to change the number on file to my partners as he working from home and will be there for delivery but he is also more able to take a call during work. They kept calling my number on a biweekly basis and pushing the delivery back by 2 weeks. Whenever we rang customer service for an update we were left on the phone for 15-25mins being fobbed from one person to the next, and all we got was an insincere 'we apologise for any inconvenience' and then we'd be given a new delivery date, which ended up being changed a few days later anyways, they'd call my phone when i was in work and not my partners as I had requested on multiple occasions. Never, ever again, absolute nightmare, desperate 'customer service' -total joke