I rang customer service about a faulty light; a fault only noted after an electrician had put the light up. I was advised to email customer services and given the email address. I emailed and attached photos of the fault. I then received a response noting I had spoken to customer services and asking if they had managed to resolve the issue??? I responded to point out if the telephone call had resolved the issue I wouldn't have emailed, explained the issue and re-attached photos. 4 days later deafening silence.
3 years ago
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