Bought 2 yellow.stickered items and was not told by assistant that there was no refund or exchange. She was having difficulty with the whole transaction for some reason. M&S response " policy stated on receipt" . But the purchase had been made when you are given the receipt, so it's too late then. Really appalling customer service from M&S
3 years ago
Marks And Spencer has a
2.8
average rating
from
2,277
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