So disgusted. Today I visited Marks and Spencer in Romford to find that only three tills remained and self service had been extended. It was a Saturday and only one till was open with a queue of elderly people stretching around the end of the shop. It was so upsetting to see people struggling for ages with baskets many of them not confident enough to use self service. Shame on you Marks it seems to be all about the money now. You don't look after your customers only yourself.!
3 years ago
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