I normally shop at the Crewe Food Store Branch but since visiting the Nantwich Food Store Branch and having experience their excellent customer service this will now be my preferred store. I like to give credit where it is due especially in this day and age where everybody wants to moan and complain. I have arthritis and struggle lifting heavy items but a wonderful customer services assistant called Melissa helped me locate my products within the store and helped me with the check-out. She really went out of her way to help me and I just want to convey my thanks to M&S for having and training such wonderful staff. Thank you so much, it really makes a difference. Mr Paul Thompson.