Have to say it is very disturbing to read how a general manager can speak to a customer like she did and the section manager and commercial manager to send the police to there home with all made up lies what a horrible person I wouldn’t give them my custom I use to shop there but after reading all the reviews I felt sick every time I saw them when I went in to that store if HR can’t respond to that behaviour no other customer has a hope in hell marks and Spencers once had a great name for themselves these four horrible people have destroyed that with there customer service skills