Absolutely shocking customer service .lack of care lack of knowledge and most of all no communication skills .my query turned into a complaint after speaking to 4 people about my query i. Lost for words and feel upset and don't want to shop there anymore that's had awful it all makes me feel after 50 years of being a customers I am not having to speak to people who carnt do there jobs .the customer service team you have in place let down all the lovely teams you have in stores shame on you for letting this happen .
2 years ago
Marks And Spencer has a
2.8
average rating
from
2,266
reviews
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