Saw Sonoma furniture advertised online - offer showed 10% off on spend of £750 - 15% off £1500 spend.Raised order online for £1897 but no discount applied at checkout. Rang customer services who told me this offer no longer applied,although it is still being advertised online. I wonder how many customers raise an order and pay believing they are automatically getting the discount applied? Exlaine to customer service that this was false advertising,but she just kept repeating offer did not apply. Used this store for years, but will not be using again.
2 years ago
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