Very bad service. Purchased items on 4th Dec.2023. Returned after a week. Was promised refund within 21 working days. But got refund only on 22.2.24 after protracted follow up. Staff stores do not pick up the calls. Say that they are busy with customers. They do not track the refund with their finance team. They leave the customers to fend for themselves. Staff not helpful and are not bothered about customers grievances. Will never buy in future from M & S
2 months ago
Marks And Spencer has a
2.8
average rating
from
2,154
reviews
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